Freshdesk + New Relic

Create Freshdesk tickets from New Relic alerts

Is Freshdesk your customer support application? Zapier can add a new ticket to Freshdesk whenever there's a new alert or deployment in New Relic. That way your Freshdesk support team are instantly aware of critical alerts and can respond straight away.

Is Freshdesk your customer support application? Zapier can add a new ticket to Freshdesk whenever there's a new alert or deployment in New Relic. That way your Freshdesk support team are instantly aware of critical alerts and can respond straight away.

  1. When this happens...
    New RelicNew Relic
    New Alert or Deployment

    Trigger when we get an webhook for alert or deployment.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Start free with email
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Supported triggers and actions

What does this mean?
    • Application NameRequired

    • UserRequired

    • Description

    • Revision

    • Changelog

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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new-relic logo
new-relic logo

About New Relic

New Relic provides SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, Node.js, Android, and iOS Apps.

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  • Server Monitoring

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