Google Workspace Admin + Zendesk

Create new Google Workspace Admin users from new Zendesk tickets in view

Manage your customer service and team efficiency seamlessly with this workflow. When a new ticket appears in your Zendesk view, it immediately results in the creation of a user in your Google Workspace Admin. Ideal for businesses aiming to quickly onboard new service requesters, this workflow simplifies and speeds up the user creation process.

When this happens...
New Ticket in View
Triggers when a new ticket is added to a view.
TriggerScheduled
automatically do this!
Create User
Creates a new user.
ActionWrite

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Supported triggers and actions

What does this mean?

New Group
Triggers when a new group is created.
Trigger
Scheduled
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- Organization
Trigger
Scheduled
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New Organization
Triggers when a new organization is created.
Trigger
Scheduled
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- Organization
Trigger
Scheduled
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New View
Triggers when a new view is created.
Trigger
Scheduled
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- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write

- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write
New User
Triggers when a new user is created.
Trigger
Instant
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- GroupRequired
- Email AddressRequired
- Role
- Delivery Settings
Action
Write
- RoleRequired
- UserRequired
Action
Write
- First NameRequired
- Last NameRequired
- Primary EmailRequired
- PasswordRequired
- Change Password at Next Login?
- Organizational Unit
- Secondary Email (Home)
- Secondary Email (Work)
- Phone (Home)
- Phone (Work)
- Address (Home)
- Address (Work)
- Alternate Email Addresses (Email Aliases)
- Employee ID
- Job Title
- Type of Employee
- Manager's Email
- Department
- Cost Center
- Building ID
- Floor Name
- Floor Section
- Recovery Information - Email
- Recovery Information - Phone
Action
Write
- RoleRequired
- UserRequired
Action
Write
- User EmailRequired
- ProductRequired
Action
Write
- User KeyRequired
- Primary Email
- First Name
- Last Name
- Email (Home)
- Address (Home)
- Phone (Home)
- Phone (Mobile)
- Phone (Work)
- Organizational Unit
- Job Title
- Type of Employee
- Department
- Cost Center
Action
Write
- Email AddressRequired
Action
Search

- ViewRequired
Trigger
Scheduled
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- Tags
Trigger
Instant
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- Ticket (Required for non-admins)
Trigger
Scheduled
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New User
Triggers when a new user is created.
Trigger
Scheduled
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- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write
Updated User
Triggers when an existing user is updated.
Trigger
Instant
Try It
- User EmailRequired
- ProductRequired
Action
Write
- Group EmailRequired
- Group Name
- Group Description
Action
Write
- UserRequired
Action
Write
- GroupRequired
- Email AddressRequired
Action
Write
- UserRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Email AddressRequired
Action
Search

About Google Workspace Admin

Google Workspace Admin lets you manage the Users, Groups, Roles, and more for your Google Workspace.

Learn more

Related categories

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Google Workspace Admin + Zendesk

Create new Google Workspace Admin users from new Zendesk tickets in view

New Group

New Ticket

New Organization

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket(s)

Find Latest Comment

Find a User

Find or Create Organization

New User

Add User to Group

Assign Role to User

Create User

Remove Role from User

Revoke License

Update User

Find Group by Email

New Ticket in View

Tag Added to User

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find a Group

Find an Organization

Find or Create Ticket

Find or Create User

Updated User

Assign License

Create Group

Delete User

Remove User from Group

Suspend User

API Request (Beta)

Find User by Email

About Google Workspace Admin

Related categories

About Zendesk

Related categories

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