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2Chat + Crisp

Update and send whatsapp messages in 2Chat when conversation segments are updated in Crisp

Engage effectively with your clients with this smart workflow! Whenever there is an update in a conversation segment within the Crisp platform, it prompts a WhatsApp text message to be sent via the 2Chat platform. This automation streamlines your communication process, ensuring timely and effective responses, thus improving customer satisfaction and retention.

Engage effectively with your clients with this smart workflow! Whenever there is an update in a conversation segment within the Crisp platform, it prompts a WhatsApp text message to be sent via the 2Chat platform. This automation streamlines your communication process, ensuring timely and effective responses, thus improving customer satisfaction and retention.

  1. When this happens...
    CrispCrisp
    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    TriggerInstant
  2. automatically do this!
    2Chat2Chat
    Send a WhatsApp Text Message

    Send a text message to a WhatsApp-enabled phone number

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
2chat logo
2chat logo

About 2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn moreHelp

Related categories

  • eCommerce
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreHelp

Related categories

  • Customer Support