2Chat + Jira Service Management

Create new requests in Jira Service Management from new whatsapp conversations in 2Chat

When a new conversation pops up in 2Chat via WhatsApp, you don't have to manually report it to your team. This workflow can create a new request in Jira Service Management for each new chat, ensuring all issues are addressed promptly and efficiently. Improve your response time and streamline your customer service processes with this seamless integration.

When a new conversation pops up in 2Chat via WhatsApp, you don't have to manually report it to your team. This workflow can create a new request in Jira Service Management for each new chat, ensuring all issues are addressed promptly and efficiently. Improve your response time and streamline your customer service processes with this seamless integration.

  1. When this happens...
    2Chat2Chat
    New WhatsApp Conversation

    Triggers when a new WhatsApp conversation is started on your 2Chat connected number.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Connected NumberRequired

    Trigger
    Instant
    Try It
    • Connected NumberRequired

    Trigger
    Instant
    Try It
    • Connected NumberRequired

    • WhatsApp Group IDRequired

    Trigger
    Instant
    Try It
    • Connected NumberRequired

    • WhatsApp Group IDRequired

    Trigger
    Instant
    Try It
    • From NumberRequired

    Trigger
    Instant
    Try It
    • Connected NumberRequired

    • WhatsApp Group IDRequired

    Trigger
    Instant
    Try It
    • Connected NumberRequired

    • WhatsApp Group IDRequired

    Trigger
    Instant
    Try It
    • Connected NumberRequired

    Trigger
    Instant
    Try It
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2chat logo

About 2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn moreHelp

Related categories

  • eCommerce
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Help

Related categories

  • Customer Support