Create Acquire cases from new Dialpad SMS
When you create a new SMS in Dialpad, this automation will create a case in Acquire.
When you create a new SMS in Dialpad, this automation will create a case in Acquire.
- When this happens...SMS Created
Triggers when an SMS is created
- automatically do this!Create Case
Create Case in Acquire.
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Call StatesRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Close Case
Triggers when a case closed.
Try ItFeedback Rating
Triggers when a new Chat feedback is available.
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SMS directionRequired
Try ItCreate and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
Contact Update
Trigger when a contact fields is updated.
Try ItNew Case
Triggers when a new case is available.
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