Act! + Smith.ai

Find or create contacts and add opportunities in Act! for new Smith.ai calls

Smith.ai receptionists capture and screen new leads for your business, but you need these leads in your Act! account to start managing the opportunity. This integration searches for contacts in your Act! account and creates one if a contact isn't found. Then, the integration logs information as an opportunity under the contact in Act! Never copy and paste new Smith.ai call summaries into your CRM again.

Smith.ai receptionists capture and screen new leads for your business, but you need these leads in your Act! account to start managing the opportunity. This integration searches for contacts in your Act! account and creates one if a contact isn't found. Then, the integration logs information as an opportunity under the contact in Act! Never copy and paste new Smith.ai call summaries into your CRM again.

  1. When this happens...
    Smith.aiSmith.ai
    New Call

    Triggers when a new call is created.

    TriggerScheduled
  2. automatically do this!
    Act!Act!
    Add Opportunity

    Creates a new opportunity.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Smith.ai triggers, actions, and search

    New Call

    Triggers when a new call is created.

    Trigger
    Scheduled
    Try It
    • Campaign IDRequired

    • First NameRequired

    • Last NameRequired

    • Phone NumberRequired

    • Email Address

    • Additional Data Field 1

    • Additional Data Field 2

    • Additional Data Field 3

    Action
    Write
  • Act! triggers, actions, and search

    Contact Updated

    Triggers when a Contact is updated.

    Trigger
    Scheduled
    Try It
    • Activity TypeRequired

    • Regarding

    • Schedule WithRequired

    • Start TimeRequired

    • End TimeRequired

    • Details

    • Location

    • Priority

    • Is Private

    Action
    Write
    • First Name

    • Last Name

    • NumberRequired

    • Email Address

    • What should we do?Required

    • What if they don't answer?Required

    • Language

    • When would you like us to call back?Required

    • Summary Email

    Action
    Write
  • Act! triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Scheduled
    Try It
  • Act! triggers, actions, and search

    New Opportunity

    Triggers when a new opportunity is created.

    Trigger
    Scheduled
    Try It
    • ContactRequired

    • Note TextRequired

    • Private

    Action
    Write
act-premium logo
act-premium logo

About Act!

Collaborate with your team to stay up-to-date on the latest contacts and automate best practice sales processes.

Related categories

  • CRM (Customer Relationship Management)

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smithai-zapier-app-da100556 logo
smithai-zapier-app-da100556 logo

About Smith.ai

Smith.ai is a call answering & intake service for small & solo businesses. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients.
Learn more

Related categories

  • Phone & SMS