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Integrate ActiveCampaign with CRM in Cloud to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ActiveCampaign with CRM in Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from ActiveCampaign

A trigger is an event that starts your Zap and runs the workflow. For example, with ActiveCampaign, a trigger could be "New or Updated Custom Object Record."

A trigger is the event that kicks off your automated workflow.

Setup an action from CRM in Cloud

An action is what takes place after the automation is triggered. For example, with CRM in Cloud, the action could be "Create or Update Activity."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ActiveCampaign to CRM in Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect ActiveCampaign to CRM in Cloud with a Zapier template.

Our most popular template

Create or update CRM in Cloud leads when new contacts are added to ActiveCampaign lists
Details
Try it
ActiveCampaign + CRM in Cloud
Manage new ActiveCampaign contacts by creating or updating leads in CRM in Cloud
Details
Try it
ActiveCampaign + CRM in Cloud

Create or update CRM in Cloud leads when new contacts are added to ActiveCampaign lists

ActiveCampaign + CRM in Cloud

Manage new ActiveCampaign contacts by creating or updating leads in CRM in Cloud

ActiveCampaign + CRM in Cloud

Make work flow with AI

Level up your ActiveCampaign to CRM in Cloud integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect ActiveCampaign and CRM in Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect ActiveCampaign and CRM in Cloud to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Custom Object
  Required
- Trigger Events
  Required
Trigger
Instant
Try It
- Task Type (Optional)
Trigger
Instant
Try It
New Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It

- List
  Required
Trigger
Instant
Try It
New Deal Note
Triggers when a new deal note is created.
Trigger
Instant
Try It

New Deal Added or Updated
Triggers when a new deal is created or existing deal is updated.
Trigger
Instant
Try It
- List
  Required
- Importer_note
Trigger
Instant
Try It
- List
  Required
- Skip Unsubscribe Events
- Importer_note
Trigger
Instant
Try It
- Name
  Required
- Website
- Owner
Action
Write
- Account ID
  Required
- Name
  Required
- Update Only
  Required
- Account Owner
- Website
Action
Write
- Title
  Required
- Value
  Required
- Owner
- Currency
  Required
- Pipeline
  Required
- Stage
  Required
- Account
- Contact Email Address
Action
Write
- Automation
  Required
- Automation Run
  Required
- Contact ID
  Required
Action
Write
- Contact ID
  Required
- Account ID
  Required
- Job Title
Action
Write
- Contact ID
  Required
- Subscriber Email
  Required
- Action
  Required
- Existing Tags
- Tags
Action
Write
- Custom Object
  Required
- Record ID
- External ID
Action
Write
- Title
  Required
- Value
  Required
- Owner
- Currency
  Required
- Pipeline
  Required
- Stage
  Required
- Account ID
- Contact Email Address
- Description
Action
Write
- Task ID
- Title
  Required
- Contact ID
  Required
- Note
  Required
- Due Date
  Required
- End Date
- Task Type
  Required
- Assignee
Action
Write
- Action
  Required
- List
  Required
- Contact ID
  Required
- Subscriber Email
  Required
Action
Write
- Request Method
  Required
- Request URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Request Body
Action
Write
- Account ID
  Required
- Email Address
- Phone Number
Action
Search
- Title
  Required
- Contact Email Address
Action
Search
- Deal Task Title
  Required
- Deal ID
  Required
Action
Search
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Account ID
  Required
- Subject
- Company
- Contact
- Lead
- Accompanied by
- All day
- Classification
- Close Date
- Commercial agent
- Control Type
- Description
- Document Path
- Done/To do/Cancelled (Enum property)
- Elapsed time
- End date
- External Reference
- Fixed Charge
- Have Cost
- If TRUE adds the current CrossId to a new list on the current campaign
- If TRUE sets the linked opporunity's campaign id to the current campaign id
- Incoming
- Internal note
- Is Crossed
- Job Price
- Km
- Lock slots
- Opportunity
- Order
- Order Date
- Others
- Owner
- Previous activity
- Price Km
- Priority (Enum property)
- Protocol
- Quote
- Recall End Hour
- Referrer Text
- Source (Enum property)
- Start date
- State
- Subject code
- Tags
- Technical
- To invoice
- Travel Price
- Trip
- Type Of Cross (Enum property)
- Type under activities
- Type
  Required
- Update Appointment
- Various Price
- Visible in Portal
- Work
Action
Write
- Account ID
  Required
- Company name
- Natural person
- Surname
- Name
- Email addresses (CSV list with ";" separator)
- Phone numbers (CSV list with ";" separator)
- Address
- Area
- Area
- Bank
- Carrier
- Categories (CSV list with ";" separator)
- City
- Code
- Code
- Commercial agent (CSV list with ";" separator)
- Description
- Company type
- State
- Currency
- Discount formula
- Customer from
- Default pricelist
- Default pricelist
- Destination of
- Do not contact
- Employees
- External Reference
- From Lead
- IBAN
- Limbo
- Industry
- Language
- Last Activity
- Last contact date
- Mailing list consent
- Next contact date
- Owner
- Payment condition
- Privacy management
- Privacy policy marketing
- Privacy survey
- Rating
- Region
- Revenue class
- Score
- Skip Create Sub Address
- Source (Enum property)
- State/Province
- Sync Properties
- Tags
- Tax code
- the object lock reason
- The paymentCode for the company
- Photo Url
- Transport (Enum property)
- VAT number
- Website
- Withholding tax
- Zip code
Action
Write
- Account ID
  Required
- Name
  Required
- Surname
- Email addresses (CSV list with ";" separator)
- Phone numbers (CSV list with ";" separator)
- Company name
- Address
- Area
- Area
- Birthdate
- Birthplace
- Brought to attention by
- Business roles (CSV list with ";" separator)
- Campaign
- Categories (CSV list with ";" separator)
- City
- Closing date
- Code
- Commercial agent (CSV list with ";" separator)
- State
- Currency
- Customer from
- Do not contact
- Expected revenue
- External Reference
- Limbo
- Industry
- Interest
- Job title
- Language
- Last Activity
- Last contact date
- Mailing list consent
- Next contact date
- Note
  Required
- Owner
- Phase expiration date
- Priority (Enum property)
- Privacy management
- Privacy policy marketing
- Privacy survey
- Rating
- Region
- Related company
- Related contact
- Source (Enum property)
- State/Province
- Status
- Sync Mobile
- Sync Properties
- Tags
- Tax code
- the object lock reason
- Photo Url
- Title
  Required
- VAT number
- Website
- Zip code
Action
Write
- Account ID
  Required
- Subject
- Date
- Order number
- Customer
- Amount (currency)
- Approval User Note
- Manager
- Address
- Brought to attention by
- Carrier
- Collection charges (currency)
- Collection charges (including VAT)
- Commercial agent
- crossName
- Currency
  Required
- Customer Changed
- Customer reference
- Delivery
- Delivery date
- Document Guid
- Transport (Enum property)
- Exchange rate
- Exclude Approval Validation
- Expedition VAT (type)
- External Reference
- Freight
- if include pdf documents in the quote print
- Invoice type (Enum property)
- Is Copy
- Lang
- Description
- Cross Type (Enum property)
- Opportunity
- Our reference
- Owner
- Package appearance
- Payment
- Payment amount (currency)
- Payment amount (currency)
- Payment method
- List ID
  Required
- Protocol
- Stage
  Required
- Referee person
- Revision by:
- Revision of quote number
- Shipping address
- Shipping charges (currency)
- Shipping charges (including VAT)
- Shipping TAX (value)
- SplitPayment
- Code
- Tags
- Taxable amount
- Taxable amount (currency)
- the document name
- The External PDF Document
- the Partner
- the reduction of the quote
- the simble of the currency
- the type of the quote
- the type of the rows (all must be same) (Enum property)
- Total
- Total payment discount
- Unconditional discount
- Use Progressive
- Phase expiration date
- VAT amount
- VAT amount (currency)
- Vat Code for Document quotes
- VAT collection costs (type)
- VAT collection expenses (value)
Action
Write
- List ID
  Required
- Anagraphic Type
  Required
- Anagraphic ID
- Email type
  Required
- Email Address
- Anagraphic name
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Code
- Product name
- Activation cost
- Active (Enum property)
- Availability
- Barcode
- Bundle
- Category
- Closing cost
- Cost
- Cross Db
- Customs code
- Description
- Editable price quote (Enum property)
- Exclude List
- External Reference
- HTML Description
- Maximum discount
- Owner
- Print long description in quotes
- Publish
- Quantity
- Quantity per box
- Renewable
- Renewal price
- Saleable
- Source place
- Supplier
- Supplier code
- Tags
- the applied Vat for this product
- the Name of the category - Read Only
- Photo Url
- The Volume of the product
- Type (Enum property)
- Unit of measure
- Unit of measure
- Unit price
- Upgradeable
- Validity date
- VAT
- Years old
Action
Search or write
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Name
  Required
- Surname
- Email addresses (CSV list with ";" separator)
- Phone numbers (CSV list with ";" separator)
- Address
- Area
- Area
- Assistant
- Assistant phone
- Birthdate
- Birthplace
- Business roles (CSV list with ";" separator)
- Categories (CSV list with ";" separator)
- City
- Code
- Commercial agent (CSV list with ";" separator)
- Company
- Contact Commercial Zone
- State
- Customer from
- Do not contact
- External Reference
- Gender (Enum property)
- Global Or Personal
- Limbo
- Job title
- Language
- Last contact date
- From Lead
- Mailing list consent
- Mobile phone 2
- Next contact date
- Note
  Required
- Owner
- Phone 2
- Privacy management
- Privacy policy marketing
- Privacy survey
- Region
- Skype
- Source (Enum property)
- State/Province
- Sync Mobile
- Sync Properties
- Tags
- Tax code
- the object lock reason
- Photo Url
- Title
  Required
- VAT number
- Website
- Zip code
Action
Search or write
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Title
  Required
- Amount
- Approval User Note
- Category
- Close Date
- Code
- Commercial agent (CSV list with ";" separator)
- crossName
- Customer
- Description
- External Reference
- Goal
- Has Default Data Loaded
- If TRUE sets the linked activities campaign id to the current campaign id
- If TRUE adds the current CrossId to a new list on the current campaign
- Owner
- Phase
- Phase expiration date
- Probability (%)
- Promotion
- Reason for closure
- Status
- Tags
- Cross Type (Enum property)
Action
Search or write

- Custom Object
  Required
Trigger
Instant
Try It
New or Updated Account
Triggers when a new account is added or an existing account's details are updated.
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It
- Task type
Trigger
Instant
Try It
New Deal Task
Triggers when a new deal task is created.
Trigger
Instant
Try It
- Importer_note
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It
- Event
  Required
- Tag
Trigger
Instant
Try It
- Account ID
  Required
- Name
  Required
- Website
Action
Write
- List
  Required
- Account ID
  Required
- Email Address
- First Name
- Last Name
- Full Name
- Phone Number
- Tags
- Organization Name
- Job Title
Action
Write
- Automation
  Required
- Subscriber Email
  Required
Action
Write
- Email Message
  Required
- List
  Required
- Name
  Required
Action
Write
- Account ID
  Required
- List ID
  Required
- Note
  Required
Action
Write
- Task ID
- Title
  Required
- Contact ID
  Required
- Note
  Required
- Due Date
  Required
- End Date
- Task Type
  Required
- Assignee
Action
Write
- Contact ID
  Required
- Deal ID
  Required
- Role
Action
Write
- Deal
  Required
- Note
  Required
Action
Write
- Account ID
  Required
- Title
  Required
- Value
  Required
- Currency
  Required
- Owner
- Pipeline
  Required
- Stage
  Required
- Account
- Contact Email Address
- Status
- Description
Action
Write
- Event Key
  Required
- Event Account ID
  Required
- Event Name
  Required
- Event Value
- Contact Email Address
Action
Write
- Name
  Required
Action
Search
- Contact Task Title
  Required
- Contact ID
  Required
Action
Search
- Title
  Required
- Email Address
Action
Search
- Email Address
Action
Search
- List ID
  Required
- Anagraphic Type
  Required
- Email type
  Required
Trigger
Scheduled
Try It
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Action
  Required
Trigger
Instant
Try It
- Account ID
  Required
- Code
- Product name
- Activation cost
- Active (Enum property)
- Availability
- Barcode
- Bundle
- Category
- Closing cost
- Cost
- Cross Db
- Customs code
- Description
- Editable price quote (Enum property)
- Exclude List
- External Reference
- HTML Description
- Maximum discount
- Owner
- Print long description in quotes
- Publish
- Quantity
- Quantity per box
- Renewable
- Renewal price
- Saleable
- Source place
- Supplier
- Supplier code
- Tags
- the applied Vat for this product
- the Name of the category - Read Only
- Photo Url
- The Volume of the product
- Type (Enum property)
- Unit of measure
- Unit of measure
- Unit price
- Upgradeable
- Validity date
- VAT
- Years old
Action
Write
- Account ID
  Required
- Name
  Required
- Surname
- Email addresses (CSV list with ";" separator)
- Phone numbers (CSV list with ";" separator)
- Address
- Area
- Area
- Assistant
- Assistant phone
- Birthdate
- Birthplace
- Business roles (CSV list with ";" separator)
- Categories (CSV list with ";" separator)
- City
- Code
- Commercial agent (CSV list with ";" separator)
- Company
- Contact Commercial Zone
- State
- Customer from
- Do not contact
- External Reference
- Gender (Enum property)
- Global Or Personal
- Limbo
- Job title
- Language
- Last contact date
- From Lead
- Mailing list consent
- Mobile phone 2
- Next contact date
- Note
  Required
- Owner
- Phone 2
- Privacy management
- Privacy policy marketing
- Privacy survey
- Region
- Skype
- Source (Enum property)
- State/Province
- Sync Mobile
- Sync Properties
- Tags
- Tax code
- the object lock reason
- Photo Url
- Title
  Required
- VAT number
- Website
- Zip code
Action
Write
- Account ID
  Required
- Title
  Required
- Amount
- Approval User Note
- Category
- Close Date
- Code
- Commercial agent (CSV list with ";" separator)
- crossName
- Customer
- Description
- External Reference
- Goal
- Has Default Data Loaded
- If TRUE sets the linked activities campaign id to the current campaign id
- If TRUE adds the current CrossId to a new list on the current campaign
- Owner
- Phase
- Phase expiration date
- Probability (%)
- Promotion
- Reason for closure
- Status
- Tags
- Cross Type (Enum property)
Action
Write
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
Action
Search
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Subject
- Company
- Contact
- Lead
- Accompanied by
- All day
- Classification
- Close Date
- Commercial agent
- Control Type
- Description
- Document Path
- Done/To do/Cancelled (Enum property)
- Elapsed time
- End date
- External Reference
- Fixed Charge
- Have Cost
- If TRUE adds the current CrossId to a new list on the current campaign
- If TRUE sets the linked opporunity's campaign id to the current campaign id
- Incoming
- Internal note
- Is Crossed
- Job Price
- Km
- Lock slots
- Opportunity
- Order
- Order Date
- Others
- Owner
- Previous activity
- Price Km
- Priority (Enum property)
- Protocol
- Quote
- Recall End Hour
- Referrer Text
- Source (Enum property)
- Start date
- State
- Subject code
- Tags
- Technical
- To invoice
- Travel Price
- Trip
- Type Of Cross (Enum property)
- Type under activities
- Type
  Required
- Update Appointment
- Various Price
- Visible in Portal
- Work
Action
Search or write
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Company name
- Natural person
- Surname
- Name
- Email addresses (CSV list with ";" separator)
- Phone numbers (CSV list with ";" separator)
- Address
- Area
- Area
- Bank
- Carrier
- Categories (CSV list with ";" separator)
- City
- Code
- Code
- Commercial agent (CSV list with ";" separator)
- Description
- Company type
- State
- Currency
- Discount formula
- Customer from
- Default pricelist
- Default pricelist
- Destination of
- Do not contact
- Employees
- External Reference
- From Lead
- IBAN
- Limbo
- Industry
- Language
- Last Activity
- Last contact date
- Mailing list consent
- Next contact date
- Owner
- Payment condition
- Privacy management
- Privacy policy marketing
- Privacy survey
- Rating
- Region
- Revenue class
- Score
- Skip Create Sub Address
- Source (Enum property)
- State/Province
- Sync Properties
- Tags
- Tax code
- the object lock reason
- The paymentCode for the company
- Photo Url
- Transport (Enum property)
- VAT number
- Website
- Withholding tax
- Zip code
Action
Search or write
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Name
  Required
- Surname
- Email addresses (CSV list with ";" separator)
- Phone numbers (CSV list with ";" separator)
- Company name
- Address
- Area
- Area
- Birthdate
- Birthplace
- Brought to attention by
- Business roles (CSV list with ";" separator)
- Campaign
- Categories (CSV list with ";" separator)
- City
- Closing date
- Code
- Commercial agent (CSV list with ";" separator)
- State
- Currency
- Customer from
- Do not contact
- Expected revenue
- External Reference
- Limbo
- Industry
- Interest
- Job title
- Language
- Last Activity
- Last contact date
- Mailing list consent
- Next contact date
- Note
  Required
- Owner
- Phase expiration date
- Priority (Enum property)
- Privacy management
- Privacy policy marketing
- Privacy survey
- Rating
- Region
- Related company
- Related contact
- Source (Enum property)
- State/Province
- Status
- Sync Mobile
- Sync Properties
- Tags
- Tax code
- the object lock reason
- Photo Url
- Title
  Required
- VAT number
- Website
- Zip code
Action
Search or write
- Field
  Required
- Operator
  Required
- Filter value
  Required
- Account ID
  Required
- Subject
- Date
- Order number
- Customer
- Amount (currency)
- Approval User Note
- Manager
- Address
- Brought to attention by
- Carrier
- Collection charges (currency)
- Collection charges (including VAT)
- Commercial agent
- crossName
- Currency
  Required
- Customer Changed
- Customer reference
- Delivery
- Delivery date
- Document Guid
- Transport (Enum property)
- Exchange rate
- Exclude Approval Validation
- Expedition VAT (type)
- External Reference
- Freight
- if include pdf documents in the quote print
- Invoice type (Enum property)
- Is Copy
- Lang
- Description
- Cross Type (Enum property)
- Opportunity
- Our reference
- Owner
- Package appearance
- Payment
- Payment amount (currency)
- Payment amount (currency)
- Payment method
- List ID
  Required
- Protocol
- Stage
  Required
- Referee person
- Revision by:
- Revision of quote number
- Shipping address
- Shipping charges (currency)
- Shipping charges (including VAT)
- Shipping TAX (value)
- SplitPayment
- Code
- Tags
- Taxable amount
- Taxable amount (currency)
- the document name
- The External PDF Document
- the Partner
- the reduction of the quote
- the simble of the currency
- the type of the quote
- the type of the rows (all must be same) (Enum property)
- Total
- Total payment discount
- Unconditional discount
- Use Progressive
- Phase expiration date
- VAT amount
- VAT amount (currency)
- Vat Code for Document quotes
- VAT collection costs (type)
- VAT collection expenses (value)
Action
Search or write

Learn how to automate ActiveCampaign on the Zapier blog

Learn how to automate CRM in Cloud on the Zapier blog

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

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About CRM in Cloud

CRM in Cloud offers contact management, marketing automation, quote generation, analytics, telephony integration, sales force management with a modern and easy to use interface.

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

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