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How Zapier works

Zapier makes it easy to integrate ActiveCampaign with RingCentral - no code necessary. See how you can get setup in minutes.

Select a trigger from ActiveCampaign

A trigger is an event that starts your Zap and runs the workflow. For example, with ActiveCampaign, a trigger could be "New or Updated Custom Object Record."
A trigger is the event that kicks off your automated workflow.

Setup an action from RingCentral

An action is what takes place after the automation is triggered. For example, with RingCentral, the action could be "Create Contact."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ActiveCampaign to RingCentral

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ActiveCampaign to RingCentral integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ActiveCampaign + RingCentral integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and RingCentral

How do I set up the integration between ActiveCampaign and RingCentral?

To set up the integration, you'll need to use our automation tool to create a workflow that connects ActiveCampaign with RingCentral. This involves selecting a trigger from ActiveCampaign, such as 'New Contact' or 'New Deal', and then choosing an action in RingCentral like 'Send SMS' or 'Create Call Log'. Once these are configured, we handle passing information between both platforms automatically.

What triggers are available for integrating ActiveCampaign with RingCentral?

When integrating ActiveCampaign with RingCentral, you can use triggers like 'New Contact', 'Updated Contact', and 'New Deal'. These triggers help initiate actions in RingCentral such as sending texts or logging calls when certain events happen in ActiveCampaign.

Can I automate sending SMS messages from RingCentral when a new contact is added in ActiveCampaign?

Yes, you can automate this process by setting up a trigger-action workflow where the trigger is 'New Contact' in ActiveCampaign, and the action is 'Send SMS' from your RingCentral account. Our system will ensure that every new contact addition sends out an SMS without manual intervention.

Is it possible to log every outbound call in RingCentral as an activity in ActiveCampaign?

Absolutely! By configuring a connection where you set calls made through RingCentral as the trigger event, we can automatically create corresponding activities within ActiveCampaign. This keeps your contact history and engagement metrics fully up-to-date.

What are the common use cases for integrating these two services?

Common use cases include automating SMS notifications to contacts via RingCentral when deals change stages in ActiveCampaign, logging contact interactions during calls into their profiles on ActiveCampaign for comprehensive activity tracking, and coordinating campaign responses based on call outcomes.

How do I troubleshoot if my integrated automation isn't working correctly?

If your automation isn't working as expected, first check if the triggers and actions are correctly set. Verify network connections between services. We also provide detailed logs of actions executed which can help identify any errors in your workflows.

Do I need technical expertise to integrate these platforms?

While having some familiarity with either platform helps, our interface is designed to be user-friendly and intuitive. We provide step-by-step guides for creating integration workflows so technical expertise isn't necessary. You can easily follow instructions to get your systems talking without hiccups.

Connect ActiveCampaign and RingCentral to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate ActiveCampaign on the Zapier blog

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About ActiveCampaign
ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
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    About RingCentral
    RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
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