Integrate ActiveCampaign with Trustpilot to automate your work
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Frequently Asked Questions about ActiveCampaign + Trustpilot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and Trustpilot
What is needed to start the integration between ActiveCampaign and Trustpilot?
To begin integrating ActiveCampaign with Trustpilot, you need to have active accounts on both platforms. Additionally, access to our integration platform is necessary to set up triggers such as receiving a new review on Trustpilot or updating contacts in ActiveCampaign.
How can I trigger automated emails from ActiveCampaign based on Trustpilot reviews?
You can set triggers in our integration platform so that when you receive a new review on Trustpilot, an automation in ActiveCampaign starts. This could be as simple as sending a thank you email or requesting additional feedback from the reviewer.
Can I segment my contacts in ActiveCampaign based on their interactions with Trustpilot reviews?
Yes, using our integration, you can create segments in ActiveCampaign that categorize your contacts based on their engagement with Trustpilot reviews, such as leaving a review or responding to them.
Is it possible to update customer contact information in ActiveCampaign when changes are noted through Trustpilot?
Certainly! Our integration allows for actions where if there’s an update or change detected on a customer’s profile via a review on Trustpilot, it automatically updates their contact details in ActiveCampaign.
How do we track which product reviews correlate with specific email campaigns using this integration?
You can configure actions where each time a product review is received via Trustpilot, it's tagged or noted within specific email campaigns in ActiveCampaign. This helps in tracking response rates and engagement levels associated with different products.
Does the integration support sending out requests for reviews after purchase directly through ActiveCampaign?
Yes, after a purchase event is triggered within ActiveCampaign, you can automate requests for reviews to be sent directly through our platform. This keeps communication consistent and timely with your customers post-purchase.
Are there any limitations regarding the type of triggers we can use between these two platforms?
While most standard trigger events are supported—such as new reviews or contact updates—complex workflows involving multiple conditional paths might require custom setup. It's recommended to consult with our support team for such configurations.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Custom ObjectRequired
- Trigger EventsRequired
Try It- Task Type (Optional)
Try It- New Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Try It - ListRequired
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