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Frequently Asked Questions about Acuity Scheduling + Practice Better integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Acuity Scheduling and Practice Better
How can I set up a trigger to sync new appointments from Acuity Scheduling to Practice Better?
To sync new appointments from Acuity Scheduling to Practice Better, you can set up a trigger based on the 'New Appointment' event in Acuity Scheduling. Once this trigger is activated, you can configure an action that creates a corresponding session in Practice Better, ensuring both platforms remain up-to-date with the latest booking information.
What triggers are available for integration between Acuity Scheduling and Practice Better?
The available triggers for integrating Acuity Scheduling with Practice Better include when a new appointment is scheduled, when an appointment is rescheduled, and when an appointment is canceled. These triggers help automate updates across both platforms.
Is it possible to update client information in Practice Better when it's updated in Acuity Scheduling?
Yes, you can set up a workflow where updates to client information in Acuity Scheduling trigger corresponding updates in Practice Better. This ensures that all client data remains synchronized across both systems.
Can I use the integration to notify clients automatically upon scheduling changes?
Absolutely. By setting up actions triggered by events such as 'Appointment Rescheduled' or 'Appointment Canceled' in Acuity Scheduling, you can automatically send notifications to clients through Practice Better, keeping them informed of any changes.
How do I ensure appointment cancellations are reflected correctly between the two systems?
By using the 'Appointment Canceled' trigger from Acuity Scheduling, you can set actions to cancel or update the corresponding appointment details in Practice Better. This maintains consistent records across both platforms.
What happens if an appointment is rescheduled multiple times?
Each reschedule event will trigger an update through our integration setup. The rescheduling triggers defined ensure that every change made in Acuity Scheduling will be reflected as an update action in Practice Better accordingly.
Are there any known limitations with the current integration setup between Acuity and Practice Better?
Currently, one of the known limitations might involve syncing specific customized fields between platforms if they don't have direct counterparts or mappings available. It's important to check field compatibility during setup.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.