Acuity Scheduling + RingCentral

Start new Acuity Scheduling appointments and trigger RingCentral to send sms/mms messages

Stay connected with your clients seamlessly with this workflow. When an appointment starts in Acuity Scheduling, it prompts a text message via RingCentral, ensuring a smooth communication flow. No need to worry about manual updates or time gaps in contacting clients. It's a simple, efficient way to enhance your scheduling management and client communication process.

When this happens...
Appointment Start
Triggers a specified time before an appointment starts.
TriggerScheduled
automatically do this!
Send SMS/MMS
Sends a SMS/MMS message.
ActionWrite

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Supported triggers and actions

What does this mean?

- Time Before (Unit)
- Appointment Type
- Calendar
- Time BeforeRequired
Trigger
Scheduled
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- Calendar
- Appointment Type
Trigger
Instant
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New Product Order
Triggers when a new order is completed.
Trigger
Instant
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- PackageRequired
- Certificate Code
- Email Address
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Appointment IDRequired
Action
Search
- Description
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Scheduled
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Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
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- Delay By
Trigger
Scheduled
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- Type
- StatusRequired
Trigger
Instant
Try It
RingSense Processed Recording
Triggers when RingSense generates the transcript, summary, and additional insights from a recording. This trigger can only be used by an admin user.
Trigger
Instant
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- NameRequired
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number FromRequired
- Caller ID
- Phone Number ToRequired
- Play Prompt
Action
Write
- Type
- Phone Number FromRequired
- Phone Number ToRequired
- TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Calendar
- Appointment Type
Trigger
Instant
Try It
- Calendar
- Appointment Type
Trigger
Instant
Try It
- CouponRequired
- Certificate Code
Action
Write
- CalendarRequired
- Start Date and TimeRequired
- End Date and TimeRequired
- Notes
Action
Write
Add or Update Client
This action updates a client's information in Acuity Scheduling. If the client does not exist, it creates a new client.
Action
Write
- First Name
- Last Name
- E-Mail
Action
Search
Call Ended
Triggers when a call has been ended.
Trigger
Instant
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Missed Call
Triggers when there is a new missed call.
Trigger
Instant
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- Type
Trigger
Instant
Try It
New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
Try It
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Phone NumberRequired
Action
Write
- Phone Number ToRequired
- FileRequired
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup ByRequired
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write

About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.

Learn more

Related categories

Scheduling & Booking

Similar apps

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn more

Related categories

Phone & SMS

Related Zap Templates

Create RingCentral video meetings for new Acuity Scheduling appointments

Send sms/mms with RingCentral for new appointments in Acuity Scheduling

Acuity Scheduling + RingCentral

Start new Acuity Scheduling appointments and trigger RingCentral to send sms/mms messages

Appointment Start

Time Before (Unit)

Appointment Type

Calendar

Appointment Canceled

Calendar

Appointment Type

New Product Order

Add Package Code

Certificate Code

Email Address

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find Appointment by ID

New Call Log Record

Description

Phone Number

Extension Number

Direction

Recording Type

Missed Calls Filter

Results

Delay By

Do Not Disturb (DND) Presence Updated

New Call Recording

Delay By

New SMS/MMS Sent

Type

RingSense Processed Recording

Create Video Meeting

Allow Join before host

Mute Audio

Turn off camera for participants

Generate Ringout Call

Caller ID

Play Prompt

Send SMS/MMS

Type

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

New Appointment

Calendar

Appointment Type

Appointment Rescheduled

Calendar

Appointment Type

Add Coupon Code

Certificate Code

Add Blocked Off Time

Notes

Add or Update Client

Find Appointments by Client Info

First Name

Last Name

E-Mail

Call Ended

Missed Call

New SMS/MMS Received

Type

New Voicemail

Create Contact

First Name

Last Name

Middle Name

Nick Name

Company

Job Title

Email

Email 2

Email 3

Birthday

Web Page