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Frequently Asked Questions about Acuity Scheduling + Zoom integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Acuity Scheduling and Zoom
How do I connect Acuity Scheduling with Zoom?
To connect Acuity Scheduling with Zoom, go to your Acuity account settings and select 'Integrations'. Choose Zoom from the list of options and follow the prompts to log into your Zoom account. You may need to allow permissions for the integration to function correctly. Once connected, you can set triggers such as scheduling a new appointment in Acuity that automatically creates a corresponding Zoom meeting.
What actions are supported by the Acuity Scheduling and Zoom integration?
Our integration supports several actions, including creating a new Zoom meeting when an appointment is scheduled in Acuity Scheduling. We also support updating existing appointments with new Zoom details if there are changes made in either app.
Can I customize what information is included when a Zoom meeting is created from an Acuity appointment?
Yes, when setting up the integration triggers, you can customize fields such as meeting topics, descriptions, and attendee information so that they align with your specific needs. This ensures all necessary details are included automatically every time a new Zoom meeting is scheduled through Acuity.
What should I do if my meetings don't sync between Acuity and Zoom?
First, ensure both accounts are properly connected under your Integration settings. If issues persist, check that you've set up correct triggers for creation of meetings in Zoom upon scheduling in Acuity. Re-authenticating both integrations sometimes resolves lingering syncing problems.
Is it possible to update or cancel a Zoom meeting directly from Acuity Scheduling?
Yes, you can manage changes directly through our system. For instance, if an appointment is canceled or rescheduled in Acuity Scheduling, this can trigger updates directly to the respective Zoom meeting without needing separate adjustments on each platform.
Are there any limitations on the number of participants for Zoom meetings scheduled via Acuity?
The participant limit primarily depends on your type of subscription plan with both services. As long as your plan supports it on both platforms, there shouldn't be any specific integration-imposed restrictions beyond those usual capacity limits enforced by Zoom.
How does timezone synchronization work between Acuity Scheduling and Zoom?
Our integration takes care of timezone differences by ensuring that all scheduled times reflect correctly across both platforms based on users’ timezone settings in their accounts. This minimizes discrepancies and ensures participants receive accurate information no matter where they are located.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.