Advantage Anywhere + LiveChat

Create Advantage Anywhere notifications for newly finished chats in LiveChat

Use this template to add all newly finished LiveChat exchanges into your Advantage Anywhere notification system. You can link the notifications to contacts to consolidate client interactions in a single location.

When this happens...
Finished Chat
Triggers when the chat is ended.
TriggerInstant
automatically do this!
Create Notification
Creates a new notification and the ability to add information to a contact record.
ActionWrite

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Supported triggers and actions

What does this mean?

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
New Referral Source
Triggers when a new referral source is created in Advantage Anywhere.
Trigger
Scheduled
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- Notification MessageRequired
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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New Lead or Prospect Created
Triggers when there's a new lead or prospect is created in Advantage Anywhere.
Trigger
Scheduled
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- Note ContentRequired
Action
Write
- First NameRequired
- Last NameRequired
- Category NameRequired
- Company
- EmailRequired
- Phone Number
- Additional Phone
- Address
- Address Extended
- City
- State
- Zip Code
- Country
Action
Write