Aha! + Freshdesk

Create features on Aha! from updated tickets on Freshdesk

Listening to Freshdesk for the information you need to keep your development pipeline moving steadily? Turn on this Freshdesk Aha! integration and we'll route it for you, capturing the information from every ticket you update on Freshdesk and adding it as a feature to Aha!

Listening to Freshdesk for the information you need to keep your development pipeline moving steadily? Turn on this Freshdesk Aha! integration and we'll route it for you, capturing the information from every ticket you update on Freshdesk and adding it as a feature to Aha!

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    Aha!Aha!
    Create Feature

    Triggers when a feature is sent to Zapier by a user in Aha!

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
aha logo
aha logo

About Aha!

Aha! Roadmaps is the complete product management suite - set strategy, capture ideas, score features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. More than 5,000 companies trust our cloud-based software to build lovable products and be happy doing it.

Related categories

  • Product Management

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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