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Quickly connect Airtable to ServiceNow with a Zapier template.

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Create ServiceNow records from new Airtable records
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Airtable + ServiceNow

Create ServiceNow records from new Airtable records

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Airtable + ServiceNow

How Zapier works

Zapier makes it easy to integrate Airtable with ServiceNow - no code necessary. See how you can get setup in minutes.

Select a trigger from Airtable

A trigger is an event that starts your Zap and runs the workflow. For example, with Airtable, a trigger could be "New Record."

A trigger is the event that kicks off your automated workflow.

Setup an action from ServiceNow

An action is what takes place after the automation is triggered. For example, with ServiceNow, the action could be "Attach a File to a Record."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Airtable to ServiceNow

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Airtable to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Airtable + ServiceNow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Airtable and ServiceNow

What is needed to integrate Airtable with ServiceNow?

To integrate Airtable with ServiceNow, you need an active account for both platforms. Ensure that you have the necessary permissions to access API keys and configure integrations in both Airtable and ServiceNow.

How do I trigger a workflow in ServiceNow from Airtable?

To trigger a workflow in ServiceNow from Airtable, you can set up an automation to watch for new records or updates in your Airtable base. These triggers can then send a request to ServiceNow, initiating workflows such as creating incidents, updating records, or other defined actions.

Can changes in ServiceNow update records in Airtable?

Yes, by configuring triggers in ServiceNow for specific events like record updates or status changes, these can be used to automatically update corresponding records in Airtable. This setup ensures data consistency across both applications.

Is it possible to automate task creation in ServiceNow based on Airtable entries?

Absolutely! You can use automated triggers when a new entry is added to an Airtable base, which will prompt the creation of a corresponding task within ServiceNow. This setup often requires specifying fields that map between the two systems for proper data flow.

Do we support real-time data sync between Airtable and ServiceNow?

Currently, we support real-time triggers that allow for near-immediate reflection of changes between Airtable and ServiceNow. However, the exact sync speed can vary based on factors such as API response times and current load.

How do I handle errors during integration between Airtable and ServiceNow?

We recommend implementing error catching mechanisms within the automation flows. Both platforms allow you to log errors and send notifications when something goes wrong, which helps maintain seamless operations. Reviewing logs regularly also aids in quickly troubleshooting issues.

Can custom scripts be used within the integration process?

Yes, custom scripts can be incorporated into your workflows to enhance functionality during integration. This allows tailored logic for handling complex scenarios when standard triggers and actions do not suffice.

Connect Airtable and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Base
  Required
- Table
  Required
- Limit to View
- Include attachment content
Trigger
Polling
Try It
- Base
  Required
- Table
  Required
Action
Write
- Base
  Required
- Table
  Required
- Help Text
- Primary lookup field
  Required
- Secondary lookup field
Action
Write
- Base
  Required
- Table
  Required
- Record
  Required
Action
Write
- Base
  Required
- Table
  Required
- Field to search
- Search value
- Search type
- Search formula (advanced)
- Limit to View
- Include attachment content
- Max records
Action
Search

- Base
  Required
- Table
  Required
- Field to search
- Search value
- Search type
- Search formula (advanced)
- Limit to View
- Include attachment content
- Max records
Action
Search or write
- Table ID
  Required
Trigger
Polling
Try It

- File
  Required
- Table ID
  Required
Action
Write
- Table ID
  Required
Action
Write
- Filename
  Required
Action
Search
- Table ID
  Required
Action
Search or write

- Help Text
- Base
  Required
- Table
  Required
- Last modified time column
  Required
- Limit to View
- Include attachment content
Trigger
Polling
Try It
- CacheCopy
- Base
  Required
- Table
  Required
Action
Write
- Base
  Required
- Table
  Required
- Record
  Required
Action
Write
- Api_docs_info
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
Action
Write
- Base
  Required
- Table
  Required
- Field to search
- Search value
- Search type
- Search formula (advanced)
- Limit to View
Action
Search
- Base
  Required
- Table
  Required
- Field to search
- Search value
- Search type
- Search formula (advanced)
- Limit to View
Action
Search or write
- Table ID
  Required
Trigger
Polling
Try It
- Table ID
  Required
Action
Write
- Api_docs_info
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
Action
Write
- Table ID
  Required
Action
Search

Learn how to automate Airtable on the Zapier blog

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.