Create an agent call log in Airtable for calls made and received in Toky
Get real-time tracking of the inbound and outbound calls made in your call center. Once you set up this Toky-Airtable integration, every new call made or received in Toky will create a new record with information about the call, agent, caller etc. You can even use this information to create your own reports and stats.
Get real-time tracking of the inbound and outbound calls made in your call center. Once you set up this Toky-Airtable integration, every new call made or received in Toky will create a new record with information about the call, agent, caller etc. You can even use this information to create your own reports and stats.
- When this happens...New Call
Trigger when there is a new call in Toky.
- automatically do this!Create Record
Creates a new record with auto-populating fields.
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New Call
Trigger when there is a new call in Toky.
Try ItNew Voicemail
Trigger when there is a new voicemail in Toky.
Try ItFrom NumberRequired
To NumberRequired
Text Message BodyRequired
BaseRequired
TableRequired
Limit to View
Include file contents?
Try It
New Text Message
Trigger when there is a new incoming Text Message in Toky.
Try ItPhone NumberRequired
Created ByRequired
Email of the Contact
First Name
Last Name
Contact NumberRequired
BaseRequired
TableRequired
Help Text
Which timestamp field should this Zap use to check for updates?Required
Limit to View
Include file contents?
Try It