API docs for Jira Service Management are located here https://developer.atlassian.com/cloud/jira/service-desk/rest/

Requests can only be made to domains associated by this application. View [documentation](https://help.zapier.com/hc/en-us/articles/12899607716493) for more details.

These params will be URL-encoded and appended to the URL when making the request.

Authentication headers are included automatically

Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

* If you leave this empty the tasks without dates will go to inbox, otherwise they will be planned.
* If you choose "Inbox" the date or datetime will be ignored.
* If you choose "Planned" one between date and datetime must be provided (if not, the task will go to inbox).
* If you choose "Snoozed" a datetime (not date) must be provided (otherwise the task will go to inbox).
* If you choose "Someday" the date or datetime will be ignored.

Date in format YYYY-MM-DD
Either use this field or the "Datetime" field

Date in format YYYY-MM-DD hh:mm:ss. Either use this field or the "Date" field

Use this field to prevent the creation of multiple tasks for the same imported item. Use this field only if you notice duplicate tasks in Akiflow imported from this Zap. If Akiflow finds a task with the same unique identifier for your account it won't create a new one.

*Deprecated*. This field is left for compatibility with the previous version of this trigger. It shouldn't be used in version 2.

Akiflow is an app that allows you to collect tasks from multiple sources and plan them.

Akiflow

Use this integration to add new Jira Service Management requests as Akiflow tasks.

Akiflow + Jira Service Management

Create Akiflow tasks from new Jira Service Management requests

Supported triggers and actions

New Request

Create Request

Create Task

Updated Request

API Request (Beta)

About Akiflow

Related categories

About Jira Service Management

Related categories