Amazon Seller Central + Help Scout
Create new Help Scout conversations for every new order in Amazon Seller Central
Streamline your customer service with this efficient workflow between Amazon Seller Central and Help Scout. As soon as a new order comes in through Amazon Seller Central, the workflow promptly creates a conversation in Help Scout. This automation enables your customer support team to promptly address potential issues or queries, strengthening customer relations and enhancing service quality.
Streamline your customer service with this efficient workflow between Amazon Seller Central and Help Scout. As soon as a new order comes in through Amazon Seller Central, the workflow promptly creates a conversation in Help Scout. This automation enables your customer support team to promptly address potential issues or queries, strengthening customer relations and enhancing service quality.
- When this happens...New Order
Triggers when a new order is received.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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Order Status
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
