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Frequently Asked Questions about Amazon Seller Central + Zoho CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Amazon Seller Central and Zoho CRM
How do I set up the integration between Amazon Seller Central and Zoho CRM?
To set up the integration, you need to connect both your Amazon Seller Central and Zoho CRM accounts through our platform. This involves logging into each account from our dashboard, granting the necessary permissions, and selecting specific triggers from Amazon Seller Central—such as order received or product shipped—to map them to corresponding actions in Zoho CRM, like creating a new lead or updating inventory records.
What are the common triggers available for this integration?
Common triggers from Amazon Seller Central include 'New Order', 'Order Shipped', and 'New Product Listed'. These events can be set to automatically initiate actions in Zoho CRM. For instance, a 'New Order' trigger could create a new contact or deal within Zoho CRM, keeping your sales process up-to-date.
Can I customize the actions that occur in Zoho CRM when triggered by Amazon Seller Central?
Yes, our platform allows you to customize a variety of actions in Zoho CRM based on specific triggers from Amazon Seller Central. You can choose to create contacts, update existing records, send notifications, or even kick off workflow automations within Zoho when a specific event occurs on Amazon.
Are there any limitations to the data that can be transferred between Amazon Seller Central and Zoho CRM?
While most critical data points such as order details, shipment status, and pricing information can be transferred between platforms, there may be some custom attributes unique to each platform that require manual setup or may not yet be supported directly through our standard integration library.
Is real-time data synchronization possible with this integration?
Real-time synchronization is supported for many actions where immediate updates are crucial—like order status updates—but it depends on API call limits set by both platforms. Typically, syncing might occur at intervals like every 15 minutes for performance reasons unless customized otherwise.
What happens if there's an error during data transfer between these platforms?
We have automated alert systems in place that notify users when an error occurs during data transfer. Detailed logs can also be accessed through our platform to help you troubleshoot issues. We recommend reviewing these logs regularly and setting up email alerts for proactive management.
Can I integrate multiple Amazon seller accounts with a single instance of Zoho CRM?
Yes, it's possible to connect multiple Amazon seller accounts with one instance of Zoho CRM through our platform. This allows businesses with multiple brands or marketplaces under separate accounts to consolidate their operations into one central system within Zoho.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Order Status
Try It- New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try It - ModuleRequired
Try It- New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try It
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
- New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try It - New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try It - ModuleRequired
Try It