AnswerConnect is a 24*7 live answering service that accepts inbound customer calls your business receives, assists your customers and helps them schedule appointments with your business.

AnswerConnect

The datetime of a new booking. Example: 10/20/2020 08:30:00

The first name of a new customer. Example: Chris

The last name of a new customer. Example: Moreschi

The primary email of a new customer. Example: chris.moreschi@gmail.com

The primary phone number of a new customer. Example: 855-555-5555

The location address of a new customer. Example: 7368 E Country Club Blvd, Boca Raton FL 33487

This is the customer account number as it would appear inside GorillaDesk.

Where did the new customer originate from? Example: Google, Facebook, etc...

GorillaDesk supports importing multiple phone numbers. Format: [{"phone":"855-536-7470","type":"Mobile"}]

The Top Note for a new customer. Top Notes are the most important customer notes inside GorillaDesk.

GorillaDesk supports 2 phone numbers for each contact. This is first phone number. Example: 855-555-5555

GorillaDesk only supports 2 phone numbers for each contact. This is second phone number. Example: 855-555-5555

GorillaDesk supports multiple contacts. Format as: [{"first_name":"Chris","last_name":"Moreschi","email":"chris.moreschi@gmail.com","first_phone":"855-555-5555","second_phone":"855-555-5555"}]

A nick-name of your address. Example: Home

Street 1 of your address. Example: 7368 E Country Club Blvd

City of your address. Example: Boca Raton

The latitude controls the map coordinates of the address. Example: 25.8741121

The longitude controls the map coordinates of the address. Example: -80.1900129

The full bill to name field. Example: Chris Moreschi

The full address to name field: Example: Chris Moreschi

Billing Street 1 of your address. Example: 7368 E Country Club Blvd

Billing street 2 of your address. Example: Apt 3

Billing city of your address. Example: Boca Raton

Billing state of your address. Example: FL

Billing zip of your address. Example: 33487

Notes added for this particular location address.

The customer phone number to send text messages to. Example: 855-555-5555

The customer email to send outbound messages to. Example: chris@gorilladesk.com

GorillaDesk supports transferring multiple locations. Format as: [{"address_name":"Home","address_to":"Chris Moreschi","service1":"10756 NE 4th Ave","service2":"","service_city":"Miami","service_state":"FL","service_zip":"33161","latitude":"25.8741121","longitude":"-80.1900129","bill_to":"Chris Moreschi","billing1":"10756 NE 4th Ave","billing2":"","billing_city":"Miami","billing_state":"FL","billing_zip":"33161","billing_email":"chris@gorilladesk.com","billing_email_cc":"chris@gorilladesk.com","notes":"","sms_to":"305-343-7680","email_to":"chris@gorilladesk.com"}]

This is the ID of a new lead from the source zap connected to the GorillaDesk zap.

This is the lead's visible account number inside GorillaDesk. Example: 5000

Primary email of new lead. Example: chris.moreschi@gmail.com

It is company name of new lead. Example: TruGanix

Where do you find new lead? Example: Google, Facebook, etc...

Phone of a new lead. Example: 855-555-5555

Last name of a contact. Example: Moreschi

Other email of new lead. Example: chris.moreschi@gmail.com

GorillaDesk only supports 2 phone numbers per contact. This is the first phone number. Example: 855-555-5555

GorillaDesk only supports 2 phone numbers per contact. This is the second phone number. Example: 855-555-5555

The nick-name of the address. Example: Home

Street 1 of your address. Example: 10756 NE 4th Ave

Gorilla base on latitude in coordinates of new address. Example: 25.8741121

Gorilla base on longitude in coordinates of new address. Example: -80.1900129

Billing Street 1 of the address. Example: 10756 NE 4th Ave

Billing street 2 of the address. Example: Apt 3

Billing city of your address. Example: Miami

Billing zip of your address. Example: 33161

Where sms messages will be sent. Example: 855-536-7470

Where email messages will be sent. Example: chris@gorilladesk.com

GorillaDesk support multiple locations. Format as: [{"address_name":"Home","address_to":"Chris Moreschi","service1":"10756 NE 4th Ave","service2":"","service_city":"Miami","service_state":"FL","service_zip":"33161","latitude":"25.8741121","longitude":"-80.1900129","bill_to":"Chris Moreschi","billing1":"10756 NE 4th Ave","billing2":"","billing_city":"Miami","billing_state":"FL","billing_zip":"33161","billing_email":"chris@gorilladesk.com","billing_email_cc":"chris@gorilladesk.com","notes":"","sms_to":"305-343-7680","email_to":"chris@gorilladesk.com"}]

There are only two statuses inside GorillaDesk: active or inactive. Example: Active | Inactive

This is the user who added the lead to the system. Example: Chris Moreschi

This is the date the user added the lead to the system. Example: 2020-01-19 20:15:17

GorillaDesk is a field service management system combining scheduling, invoicing, and many more features in one application.

GorillaDesk

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

Stay on top of new business opportunities with this seamless workflow. Whenever you receive a new message in AnswerConnect, it quickly generates a fresh lead in GorillaDesk. This automation helps you capture every prospect detailed in your AnswerConnect messages, ensuring you never miss a potential client in GorillaDesk. It's an effective solution for businesses looking to streamline their lead generation process.

AnswerConnect + GorillaDesk

Create new GorillaDesk leads from new AnswerConnect messages

Supported triggers and actions

New Message

Add Customer

Add Booking

Add Lead

About AnswerConnect

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About GorillaDesk

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Zapier Interfaces