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AnswerForce + Freshservice

Create Freshservice tickets for new AnswerForce messages

Effortlessly manage your customer support tickets with this AnswerForce and Freshservice integration. When a new message is received in your AnswerForce app, a ticket is created in Freshservice, streamlining your customer service process. Enjoy an organized and efficient support workflow, ensuring that customer queries are addressed promptly and professionally.

Effortlessly manage your customer support tickets with this AnswerForce and Freshservice integration. When a new message is received in your AnswerForce app, a ticket is created in Freshservice, streamlining your customer service process. Enjoy an organized and efficient support workflow, ensuring that customer queries are addressed promptly and professionally.

  1. When this happens...
    AnswerForceAnswerForce
    New Message

    Triggers when a new message is taken.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
answerforce logo
answerforce logo

About AnswerForce

AnswerForce is a live answering service that helps small businesses stay connected with customers during business and off-hours with solutions like customer support, lead capture, appointment setting and more. The AnswerForce app lets you view the transcript of your customer calls, organize internal messages and supports a wide range of integrations with various other business tools.
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Related categories

  • Customer Support
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freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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Related categories

  • Server Monitoring