AnswerForce + Freshservice
Create Freshservice tickets for new AnswerForce messages
Effortlessly manage your customer support tickets with this AnswerForce and Freshservice integration. When a new message is received in your AnswerForce app, a ticket is created in Freshservice, streamlining your customer service process. Enjoy an organized and efficient support workflow, ensuring that customer queries are addressed promptly and professionally.
Effortlessly manage your customer support tickets with this AnswerForce and Freshservice integration. When a new message is received in your AnswerForce app, a ticket is created in Freshservice, streamlining your customer service process. Enjoy an organized and efficient support workflow, ensuring that customer queries are addressed promptly and professionally.
- When this happens...New Message
Triggers when a new message is taken.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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New Message
Triggers when a new message is taken.
Try ItNew User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
Try ItSubjectRequired
DescriptionRequired
Ticket StatusRequired
Type
EmailRequired
CC Emails
Category
Priority
Urgency
Impact
Department
Group
Source
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information