Appcues + Freshdesk

Create Freshdesk tickets when new events are received in Appcues

Improve your customer service response times with this streamlined workflow. When a custom event is received in Appcues, it triggers the creation of a new ticket in Freshdesk. This seamless integration not only makes your process more efficient, but it also ensures that every event is promptly addressed, enhancing customer satisfaction and engagement.

Improve your customer service response times with this streamlined workflow. When a custom event is received in Appcues, it triggers the creation of a new ticket in Freshdesk. This seamless integration not only makes your process more efficient, but it also ensures that every event is promptly addressed, enhancing customer satisfaction and engagement.

  1. When this happens...
    AppcuesAppcues
    Custom Event Received

    Triggers when Appcues receives a custom event.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

appcues logo
appcues logo

About Appcues

Appcues is a product-led growth platform. Build exceptional user experiences, code free.
Learn more

Related categories

  • Product Management
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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