Create messages in Google Chat when new nps are submitted in Appcues
Easily stay informed on your customer satisfaction with this workflow. Whenever your customers submit their Net Promoter Scores (NPS) in Appcues, this automation promptly creates and posts a message in Google Chat. This not only keeps everyone in your team looped in on customer feedback but also enables quicker responses to their needs, enhancing your overall customer service process.
Easily stay informed on your customer satisfaction with this workflow. Whenever your customers submit their Net Promoter Scores (NPS) in Appcues, this automation promptly creates and posts a message in Google Chat. This not only keeps everyone in your team looped in on customer feedback but also enables quicker responses to their needs, enhancing your overall customer service process.
- When this happens...NPS Submitted
Triggers when a new NPS event is submitted. Sends separate
score
andfeedback
events. - automatically do this!Create Message
Create a message in Hangouts Chat.
- Free forever for core features
- 14 day trial for premium features & apps