Appcues + Google Chat

Create messages in Google Chat when new nps are submitted in Appcues

Easily stay informed on your customer satisfaction with this workflow. Whenever your customers submit their Net Promoter Scores (NPS) in Appcues, this automation promptly creates and posts a message in Google Chat. This not only keeps everyone in your team looped in on customer feedback but also enables quicker responses to their needs, enhancing your overall customer service process.

Easily stay informed on your customer satisfaction with this workflow. Whenever your customers submit their Net Promoter Scores (NPS) in Appcues, this automation promptly creates and posts a message in Google Chat. This not only keeps everyone in your team looped in on customer feedback but also enables quicker responses to their needs, enhancing your overall customer service process.

  1. When this happens...
    AppcuesAppcues
    NPS Submitted

    Triggers when a new NPS event is submitted. Sends separate score and feedback events.

    TriggerInstant
  2. automatically do this!
    Google ChatGoogle Chat
    Create Message

    Create a message in Hangouts Chat.

    ActionWrite
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Supported triggers and actions

appcues logo
appcues logo

About Appcues

Appcues is a product-led growth platform. Build exceptional user experiences, code free.
Learn more

Related categories

  • Product Management
google-chat logo
google-chat logo

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.

Related categories

  • Google
  • Team Chat

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