Appcues + Help Scout

Create new Help Scout conversations from submitted Appcues forms

Start a conversation in Help Scout as soon as a form is submitted in Appcues with this streamlined workflow. Utilize this automation tool to ensure swift support response, enhancing your customer service experience and efficiency. Cut down on manual task and instantly engage your audience right when they need you.

Start a conversation in Help Scout as soon as a form is submitted in Appcues with this streamlined workflow. Utilize this automation tool to ensure swift support response, enhancing your customer service experience and efficiency. Cut down on manual task and instantly engage your audience right when they need you.

  1. When this happens...
    AppcuesAppcues
    Form Submitted

    Triggers when a form element (excluding NPS survey) is submitted through a Web Flow.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

appcues logo
appcues logo

About Appcues

Appcues is a product-led growth platform. Build exceptional user experiences, code free.
Learn more

Related categories

  • Product Management
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Tender Support integrationsTender Support integrations

Tender Support

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support