Appcues + Microsoft Teams

Send Microsoft Teams messages each time new nps are submitted in Appcues

Improve your team communication and respond promptly to customer feedback with this workflow between Appcues and Microsoft Teams. Every time there's a new NPS submission in Appcues, a chat message will be sent in Microsoft Teams. This helps your team stay updated about customer opinions, enabling quicker, more informed decisions. Boost your customer-centricity through seamless automation.

When this happens...
NPS Submitted
Triggers when a new NPS event is submitted. Sends separate score and feedback events.
TriggerInstant
automatically do this!
Send Chat Message
Sends a message in an existing chat.
ActionWrite

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Supported triggers and actions

- Checklist
Trigger
Instant
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- Event NameRequired
- Checklist
Trigger
Instant
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- Checklist
Trigger
Instant
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- Web Flow Name
Trigger
Instant
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- Web Flow Name
Trigger
Instant
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- Mobile Flow
Trigger
Instant
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- Mobile Flow
Trigger
Instant
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- Pin Name
Trigger
Instant
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- User IDRequired
- Event NameRequired
- AttributesRequired
Action
Write
- User IDRequired
- Profile Update
Action
Write
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Scheduled
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New Chat
Triggers when a new chat is created.
Trigger
Scheduled
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- TeamRequired
- ChannelRequired
Trigger
Scheduled
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- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- ChannelRequired
- Message Text Format
- Message TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Checklist
Trigger
Instant
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- Checklist
Trigger
Instant
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- Custom Event NameRequired
Trigger
Instant
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- Web Flow Name
Trigger
Instant
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- Flow NameRequired
Trigger
Instant
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- Mobile Flow
Trigger
Instant
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NPS Submitted
Triggers when a new NPS event is submitted. Sends separate
Trigger
Instant
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- Segment NameRequired
Trigger
Instant
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- Group IDRequired
- Group Update
Action
Write
- TeamRequired
Trigger
Scheduled
Try It
- ChatRequired
- Exclude messages by you?
Trigger
Scheduled
Try It
- TeamRequired
Trigger
Scheduled
Try It
- TeamRequired
- ChannelRequired
- MessageRequired
Trigger
Scheduled
Try It
- ID of the team member you are creating a chat withRequired
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Reply ContentRequired
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write

About Appcues

Appcues is a product-led growth platform. Build exceptional user experiences, code free.

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Related categories

Product Management

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more