AppFollow + Help Scout

Create Help Scout conversations from new AppFollow reviews

With this integration, receive app reviews as Help Scout tickets. Choose if you want to receive all, featured, updated, or any other reviews. For example, you can track reviews about a specific topic like bugs or feature requests.

With this integration, receive app reviews as Help Scout tickets. Choose if you want to receive all, featured, updated, or any other reviews. For example, you can track reviews about a specific topic like bugs or feature requests.

  1. When this happens...
    AppFollowAppFollow
    New Review

    Triggers when a new review is created.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Start free with email
Start free with email
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  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • ApplicationRequired

    • Stars

    • Country

    • Language

    • Only Featured

    • Only Updated

    Trigger
    Scheduled
    Try It
    • ContentRequired

    • Rating

    • Language

    • Locale

    • Translation

    • Date & Time

    • CollectionRequired

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Tag name

    • Application

    • Collection

    • Include autotags

    Trigger
    Scheduled
    Try It
    • Content

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
appfollow logo
appfollow logo

About AppFollow

Appfollow is a one-stop platform for app analytics, app reviews management, and app store optimization. Get reviews from the App Store, Google Play to monitor and analyse them.
Learn more

Related categories

  • Reviews
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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