Asana + Freshdesk

Update tickets in Freshdesk with notes whenever tasks in Asana are updated

This workflow fires up whenever there's an updated task in Asana, ensuring that corresponding notes are efficiently added to a related ticket in your Freshdesk. It's an ideal solution for organizations seeking seamless integration between their project management and customer support services. Make your process more streamlined and less manual, allowing timely updates without having to switch applications.

This workflow fires up whenever there's an updated task in Asana, ensuring that corresponding notes are efficiently added to a related ticket in your Freshdesk. It's an ideal solution for organizations seeking seamless integration between their project management and customer support services. Make your process more streamlined and less manual, allowing timely updates without having to switch applications.

  1. When this happens...
    AsanaAsana
    Updated Task

    Triggered when a Task is updated in a Project.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Add Notes to a Ticket

    Add Private or Public notes to a Freshdesk Support Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Workspace

    • Project

    Trigger
    Scheduled
    Try It
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
    • ProjectRequired

    • Task

    • Workspace

    Trigger
    Scheduled
    Try It
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
    • Workspace / Organization

    Trigger
    Scheduled
    Try It
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
  • Asana triggers, actions, and search

    New Tag Created

    Triggered when you create a new tag.

    Trigger
    Scheduled
    Try It
asana logo
asana logo

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Learn more

Related categories

  • Project Management

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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