Asana + InvGate Service Desk

Create new requests in InvGate Service Desk when tags are added to tasks in Asana

Streamline your workflow and improve efficiency with this automation. When a new tag is added to a task in Asana, a request is promptly created within the InvGate Service Desk. This automation aids in maintaining swift and efficient communication and operations between your project management and service desk tools, saving you both time and hassle.

When this happens...
Tag Added to Task
Triggered when a Tag is added to a Task.
TriggerInstant
automatically do this!
Create Request
Creates a new request.
ActionWrite

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Supported triggers and actions

What does this mean?

- Workspace
- Project
Trigger
Scheduled
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- WorkspaceRequired
- ProjectRequired
Trigger
Instant
Try It
- ProjectRequired
- Task
- Workspace
Trigger
Scheduled
Try It
- WorkspaceRequired
- ProjectRequired
Trigger
Instant
Try It
- WorkspaceRequired
- ProjectRequired
Trigger
Instant
Try It

- WorkspaceRequired
- ProjectRequired
Trigger
Instant
Try It
- WorkspaceRequired
- ProjectRequired
- Fields
- Disclaimer
Trigger
Instant
Try It

New Workspace/Organization
Triggered when you add a new workspace/organization.
Trigger
Scheduled
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- ProjectRequired
- TaskRequired
- FileRequired
Action
Write
- Workspace or Organization
- Project TemplateRequired
- Project NameRequired
- Privacy Setting
Action
Write
- Parent Task IDRequired
- WorkspaceRequired
- Name
- Description
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom Field Info
Action
Write
- Copy
- WorkspaceRequired
- Project
- Task TemplateRequired
- Task Name
Action
Write
- WorkspaceRequired
- ProjectRequired
- TaskRequired
- TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- WorkspaceRequired
- ProjectRequired
- Section NameRequired
Action
Search
- Task IDRequired
Action
Search
- Email Address or IDRequired
Action
Search
- WorkspaceRequired
- ProjectRequired
- Task NameRequired
- Description
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom Field Info
Action
Search or write
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Scheduled
Try It
New Request
Triggers when a new request is created.
Trigger
Scheduled
Try It
- TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
Action
Write
- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
Action
Write
- RequestRequired
Action
Search
- User identifierRequired
Action
Search
- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is Solution
- Customer Visible
Action
Search or write

- WorkspaceRequired
- ProjectRequired
Trigger
Instant
Try It
- Workspace / Organization
Trigger
Scheduled
Try It
- ProjectRequired
- Workspace
Trigger
Scheduled
Try It
New Tag Created
Triggered when you create a new tag.
Trigger
Scheduled
Try It
- WorkspaceRequired
- ProjectRequired
- SectionRequired
Trigger
Instant
Try It
- Workspace / OrganizationRequired
Trigger
Scheduled
Try It
- Workspace / Organization
Trigger
Scheduled
Try It
- Task IDRequired
- WorkspaceRequired
- ProjectRequired
- SectionRequired
- Position in Section
- Before/After Task ID
Action
Write
- Helptext
- Workspace
- Project
- Tag
- NameRequired
- Task Fields
Action
Write
- Workspace / OrganizationRequired
- ProjectRequired
- Section NameRequired
- Section to Insert After
- Section to Insert Before
Action
Write
- WorkspaceRequired
- Name
- Description
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom Field Info
Action
Write
- WorkspaceRequired
- Team
- NameRequired
- NotesRequired
Action
Write
- Task IDRequired
- Mark Task as complete?
- Mark Task as liked?
- Name
- Assignee
- Followers
- Tags
- Description
- Is the description rich text?
- Custom Field Info
- WorkspaceRequired
Action
Write
- Workspace
- NameRequired
Action
Search
- WorkspaceRequired
- ProjectRequired
- Task NameRequired
Action
Search
- Premium User Help Text
- WorkspaceRequired
- Projects (Any)
- Text
- Is Subtask?
- Is Completed?
- Sort By
- Sort Ascending?
- Has Attachment?
- Is Blocking?
- Is Blocked?
- Resource Subtype
- Custom Fields Help Text
Action
Search
- WorkspaceRequired
- NameRequired
- Team
- NotesRequired
Action
Search or write
- Task IDRequired
- WorkspaceRequired
- Name
- Description
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom Field Info
Action
Search or write
- Automated ActionRequired
Trigger
Scheduled
Try It
- RequestRequired
Trigger
Scheduled
Try It
- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is Solution
- Customer Visible
Action
Write
- Request identifierRequired
Action
Search
- Email`Required
Action
Search
- Request identifierRequired
- TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
Action
Search or write
- User identifierRequired
- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
Action
Search or write

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.

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Related categories

Project Management

Similar apps

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Help

Related categories

Customer Support

Asana + InvGate Service Desk

Create new requests in InvGate Service Desk when tags are added to tasks in Asana

Completed Task

Workspace

Project

New Comment on a Task

New Story

Task

Workspace

New Completed Subtask

New Attachment Added to Task

Tag Added to Task

Updated Task

Fields

Disclaimer

New Workspace/Organization

Attach File

Create Project From Template

Workspace or Organization

Privacy Setting

Create Subtask

Name

Description

Is the description rich text?

Mark Task as complete?

Mark Task as liked?

Assignee

Followers

Tags

Custom Field Info

Create Task from Template

Copy

Project

Task Name

Create Comment/Story

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find Section in Project

Find Task by ID

Find User

Find or Create Task

Description

Is the description rich text?

Mark Task as complete?

Mark Task as liked?

Assignee

Followers

Tags

Custom Field Info

New Automated Action

New Request

Create Request

Create User

Search the Latest Reply

Find User

Find or Create Reply

Is Solution

Customer Visible

New Task

New Project

Workspace / Organization

New Subtask

Workspace

New Tag Created

Task Moved to Section

New Team

New User

Workspace / Organization

Add Task to Section of Project

Position in Section

Before/After Task ID

Create Duplicate Task

Helptext

Workspace

Project

Tag

Task Fields