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Frequently Asked Questions about Asana + Jira Software Server integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Asana and Jira Software Server
How do I set up an integration between Asana and Jira Software Server?
To set up the integration between Asana and Jira Software Server, we recommend using our platform to manage workflows. You can create a Zap, starting with selecting Asana as your trigger app and Jira Server as the action app. You'll need to authenticate both accounts during this process.
What triggers in Asana can be used with Jira Software Server?
In Asana, popular triggers include 'New Task,' 'Task Updated,' and 'Task Completed.' These actions can prompt corresponding updates or creations in Jira Software Server, such as creating a new issue or updating an existing one.
Can I create tasks in Asana from Jira issues?
Yes, it's possible to create tasks in Asana from Jira issues. You can set a trigger for new or updated issues in Jira, which then results in a new task being created in Asana based on specific mappings you define.
What happens when an issue is resolved in Jira? Can it update Asana automatically?
When an issue is marked as resolved in Jira Software Server, it can trigger updates to related tasks in Asana. For example, the corresponding task's status could be changed to completed or updated with notes about the resolution.
Is it possible to sync comments between Asana and Jira Software Server?
Currently, syncing comments directly between Asana and Jira Software Server isn't natively supported. However, workarounds involve setting triggers on tasks or issues updated that include comment changes.
Are attachments transferred when linking an Asana task to a Jira issue?
While basic information like a task description and priority might transfer over, attachments themselves don't automatically sync between platforms due to limitations on file handling between the two services.
Does the integration support custom fields mapping between platforms?
Custom field mappings are supported by setting specific fields on both sides during setup. This ensures that relevant data aligns correctly across both services whenever tasks or issues are created or updated.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.