Integrate Asana with ManageEngine ServiceDesk Plus Cloud to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate Asana with ManageEngine ServiceDesk Plus Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from Asana

A trigger is an event that starts your Zap and runs the workflow. For example, with Asana, a trigger could be "Completed Task."

A trigger is the event that kicks off your automated workflow.

Setup an action from ManageEngine ServiceDesk Plus Cloud

An action is what takes place after the automation is triggered. For example, with ManageEngine ServiceDesk Plus Cloud, the action could be "Create Announcement."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Asana to ManageEngine ServiceDesk Plus Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Asana to ManageEngine ServiceDesk Plus Cloud with a Zapier template.

Our most popular template

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana projects
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Asana + ManageEngine ServiceDesk Plus Cloud
Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana
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Asana + ManageEngine ServiceDesk Plus Cloud

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana projects

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Asana + ManageEngine ServiceDesk Plus Cloud

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana

Details

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Asana + ManageEngine ServiceDesk Plus Cloud

Make work flow with AI

Level up your Asana to ManageEngine ServiceDesk Plus Cloud integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Asana + ManageEngine ServiceDesk Plus Cloud integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Asana and ManageEngine ServiceDesk Plus Cloud

How can I set up a trigger in Asana for creating a ticket in ManageEngine ServiceDesk Plus Cloud?

To set up a trigger in Asana that creates a ticket in ManageEngine ServiceDesk Plus Cloud, first choose the specific task event in Asana (like task creation or update). Then, configure our platform to pass relevant task information, such as titles and descriptions, to create a corresponding ticket in ServiceDesk Plus Cloud.

Can I update an Asana task when a ticket is resolved in ManageEngine?

Yes, you can configure the integration to update an Asana task automatically when a ticket is resolved in ManageEngine ServiceDesk Plus Cloud. Simply choose the 'ticket resolved' status as a trigger and set the action to update specific fields within the corresponding Asana task.

What information can be synced between Asana tasks and ManageEngine tickets?

Information such as task or ticket titles, descriptions, due dates, and statuses can be synced. You have control over which fields get updated during an event like task creation or status change.

Is it possible to send comments from ManageEngine tickets back to the related tasks in Asana?

Yes, comments added to tickets in ManageEngine ServiceDesk Plus Cloud can be configured to automatically post to linked tasks in Asana. Set up this action by selecting 'add comment' as part of the service desk action flow.

How often does the integration sync data between Asana and ManageEngine?

The synchronization frequency between Asana and ManageEngine ServiceDesk Plus Cloud depends on how you've configured your triggers and actions. Typically, changes are synced almost instantaneously or at predefined intervals you specify.

Do I need technical skills to set up the integration between these two platforms?

No technical skills are required. Our user-friendly interface guides you through setting triggers and actions step-by-step. However, having some understanding of workflows might help tailor configurations more closely to your needs.

What should I do if my integration stops working unexpectedly?

If your integration stops working unexpectedly, first check if any recent changes were made on either platform that might affect connectivity. We also recommend reviewing your active workflows for any modifications or errors before reaching out for support if needed.

Connect Asana and ManageEngine ServiceDesk Plus Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Asana and ManageEngine ServiceDesk Plus Cloud to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
- Project
  Required
Trigger
Scheduled
Try It
- Workspace
- Project
  Required
Trigger
Instant
Try It
- Project
  Required
- Task
- Workspace
Trigger
Scheduled
Try It
- Workspace
- Project
  Required
Trigger
Instant
Try It
- Workspace
- Project
  Required
Trigger
Instant
Try It

- Workspace
- Project
  Required
Trigger
Instant
Try It
- Workspace
- Project
  Required
- Fields
- Disclaimer
Trigger
Instant
Try It

New Workspace/Organization
Triggered when you add a new workspace/organization.
Trigger
Scheduled
Try It
- Project
  Required
- Task
- File
  Required
Action
Write
- Workspace
- Project Template
  Required
- Name
  Required
- Privacy Setting
Action
Write
- Task ID
  Required
- Workspace
- Name
  Required
- Notes
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom_field_info
Action
Write
- Copy
- Workspace
- Project
  Required
- Task Template
  Required
- Name
  Required
Action
Write
- Workspace
- Project
  Required
- Task
- Text
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Workspace
- Project
  Required
- Name
  Required
Action
Search
- Task ID
  Required
Action
Search
- Email Address or ID
  Required
Action
Search
- Workspace
- Project
  Required
- Name
  Required
- Notes
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom_field_info
Action
Search or write
- Service Desk Instance
  Required
- Name
  Required
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Trigger
Scheduled
Try It
- Service Desk Instance
  Required
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Title
- Description
- Priority
- Announcement Type
- Services Involved
- Email Users
- Show to Requester
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

- Workspace
- Project
  Required
Trigger
Instant
Try It
- Workspace
Trigger
Instant
Try It
- Workspace
- Project
  Required
Trigger
Instant
Try It
New Tag Created
Triggered when you create a new tag.
Trigger
Scheduled
Try It
- Workspace
- Project
  Required
- Section
  Required
Trigger
Instant
Try It
- Workspace
Trigger
Scheduled
Try It
- Workspace
Trigger
Scheduled
Try It
- Task ID
  Required
- Workspace
- Project
  Required
- Section
  Required
- Position in Section
- Before/After Task ID
Action
Write
- Helptext
- Workspace
- Project
  Required
- Tag
- Name
  Required
- Fields
Action
Write
- Workspace
- Project
  Required
- Name
  Required
- Section to Insert After
- Section to Insert Before
Action
Write
- Workspace
- Name
  Required
- Notes
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom_field_info
Action
Write
- Workspace
- Team
- Name
  Required
- Notes
Action
Write
- Task ID
  Required
- Mark Task as complete?
- Mark Task as liked?
- Name
  Required
- Assignee
- Followers
- Tags
- Notes
- Is the description rich text?
- Custom_field_info
- Workspace
Action
Write
- Workspace
- Name
  Required
Action
Search
- Workspace
- Project
  Required
- Name
  Required
Action
Search
- Premium_user_help_text
- Workspace
- Project
  Required
- Text
  Required
- Is Subtask?
- Mark Task as complete?
- Sort_by
- Sort Ascending?
- Has Attachment?
- Is Blocking?
- Is Blocked?
- Resource_subtype
- Custom_fields_help_text
Action
Search
- Workspace
- Name
  Required
- Team
- Notes
Action
Search or write
- Task ID
  Required
- Workspace
- Name
  Required
- Notes
- Is the description rich text?
- Mark Task as complete?
- Mark Task as liked?
- Assignee
- Followers
- Tags
- Custom_field_info
Action
Search or write
- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
Try It
Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Request ID
  Required
Action
Search

Learn how to automate Asana on the Zapier blog

Learn how to automate ManageEngine ServiceDesk Plus Cloud on the Zapier blog

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.

Learn more Help

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About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn more

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Productivity

Integrate Asana with ManageEngine ServiceDesk Plus Cloud to automate your work

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Select a trigger from Asana

Setup an action from ManageEngine ServiceDesk Plus Cloud

That’s it! You just connected Asana to ManageEngine ServiceDesk Plus Cloud

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Set up your first integration

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana projects

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana projects

Create requests in ManageEngine ServiceDesk Plus Cloud for new tasks in Asana

Make work flow with AI

Frequently Asked Questions about Asana + ManageEngine ServiceDesk Plus Cloud integrations

Connect Asana and ManageEngine ServiceDesk Plus Cloud to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Connect Asana and ManageEngine ServiceDesk Plus Cloud to unlock the power of automation

Supported triggers and actions

Learn how to automate Asana on the Zapier blog

Asana automation: 7 ways to automate your workflows

How to create recurring tasks in Asana

How to turn Google Forms entries into tasks and projects

Learn how to automate ManageEngine ServiceDesk Plus Cloud on the Zapier blog

Connect Asana to ManageEngine ServiceDesk Plus Cloud on the world's largest no-code automation platform