Asana + Zendesk

Generate Asana tasks from new Zendesk tickets in view

Stay organized and on top of your customer service workflow with this automation. When a new ticket appears in a specified view in Zendesk, a task will be created in Asana. This makes tracking, prioritizing, and resolving customer issues simpler and more efficient. Turn your customer service process into a streamlined operation, letting you focus on providing the best service possible.

Stay organized and on top of your customer service workflow with this automation. When a new ticket appears in a specified view in Zendesk, a task will be created in Asana. This makes tracking, prioritizing, and resolving customer issues simpler and more efficient. Turn your customer service process into a streamlined operation, letting you focus on providing the best service possible.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    AsanaAsana
    Create Task

    Adds a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
asana logo
asana logo

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Learn more

Related categories

  • Project Management

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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