AskNicely + Gmail + Filter by Zapier

Send Gmail emails for new AskNicely responses with scores of less than 7

Make sure your team can take immediate action if you receive negative feedback from your NPS survey. Use this Zap to automatically send Gmail emails when you receive a new AskNicely response that gives you a score of 6 or less. That way, you can reach out to that customer right away and give them the support they need.

Make sure your team can take immediate action if you receive negative feedback from your NPS survey. Use this Zap to automatically send Gmail emails when you receive a new AskNicely response that gives you a score of 6 or less. That way, you can reach out to that customer right away and give them the support they need.

  1. When this happens...
    AskNicelyAskNicely
    New Response

    Triggers when a customer responds with a score or comment.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    GmailGmail
    Send Email

    Triggers when a new email appears in the specified mailbox.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • EmailRequired

    • Name

    • Segment

    Action
    Write
    • Only continue if...Required

    Action
    Filter
  • Gmail triggers, actions, and search

    New Label

    Triggers when you add a new label.

    Trigger
    Scheduled
    Try It
    • Label or mailbox

    Trigger
    Scheduled
    Try It
asknicely logo
asknicely logo

About AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

Related categories

  • Forms & Surveys

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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier