AskNicely + Vitally

Create an NPS response in Vitally from new responses in AskNicely

When a user responds to an AskNicely NPS survey, create an NPS response in Vitally. Vitally will automatically calculate your account-level NPS score based on user responses and track it over time. You can then use Vitally to automate account-level workflows for your team based on NPS score.

When this happens...
New Response
Triggers when a customer responds with a score or comment.
TriggerInstant
automatically do this...
Find a User
Finds a user by id (vitally or external), name, or email
ActionSearch
then do this!
Create NPS Response
Create an NPS response
ActionWrite

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Supported triggers and actions

What does this mean?

New Response
Triggers when a customer responds with a score or comment.
Trigger
Instant
Try It
- EmailRequired
- Name
- Delay Minutes
- Segment
Action
Write
List Project Templates
Lists all Project Templates
Trigger
Scheduled
Try It
List Custom Objects
Lists all Custom Objects
Trigger
Scheduled
Try It
- Custom ObjectRequired
Trigger
Instant
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- Indicator
Trigger
Instant
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NPS Response Created
Triggers when a new NPS Response is created in Vitally
Trigger
Instant
Try It

List Project Templates
Lists all Project Templates
Trigger
Scheduled
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List Projects
Lists all Projects
Trigger
Scheduled
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Project Status Changed
Triggers when a Project's status changes in Vitally
Trigger
Instant
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- Segment
Trigger
Instant
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Task Completed
Triggers when a Task is marked complete in Vitally
Trigger
Instant
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- TypeRequired
- UserRequired
- Teammate
- Message TextRequired
- Subject
- Timestamp
- ID
- URL
- Conversation ID
- Conversation URL
Action
Write
- UserRequired
- Reponse TimestampRequired
- Score
- Feedback
- Response ID
Action
Write
- CustomerRequired
- SegmentRequired
Action
Write
- CreatorRequired
- EventRequired
- Message ID
- Properties
Action
Write
- Custom ObjectRequired
- Custom Object InstanceRequired
Action
Write
- ProjectRequired
- StatusRequired
Action
Write
- Search FieldRequired
- Search ValueRequired
Action
Search
- NameRequired
Action
Search
- Search FieldRequired
- Search ValueRequired
Action
Search
- Search FieldRequired
- Search ValueRequired
Action
Search
- Custom ObjectRequired
- Search FieldRequired
- Customer
- Organization
- NameRequired
- Owner (Teammate)
- Created By (Teammate)
- External ID
Action
Search or write
- Search FieldRequired
- Customer
- Organization
- NameRequired
- Assigned Teammate
- Category
- Description
- Due Date
- Tags
- Traits
Action
Search or write

- EmailRequired
- Name
- Segment
Action
Write
Customer Created
Triggers when a new Customer is created in Vitally
Trigger
Instant
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- Custom ObjectRequired
Trigger
Scheduled
Try It
- Custom ObjectRequired
Trigger
Instant
Try It
- Playbook
Trigger
Instant
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Note Created
Triggers when a new Note is created in Vitally
Trigger
Instant
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Organization Created
Triggers when a new Organization is created in Vitally
Trigger
Instant
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Project Created
Triggers when a new Project is created in Vitally
Trigger
Instant
Try It
List Project Statuses
Lists all Project Statuses
Trigger
Scheduled
Try It
- Segment
Trigger
Instant
Try It
Task Created
Triggers when a new Task is created in Vitally
Trigger
Instant
Try It
- Custom ObjectRequired
- Customer
- Organization
- NameRequired
- Owner (Teammate)
- Created By (Teammate)
- External ID
Action
Write
- Customer
- Organization
- Teammate
- Category
- Subject
- TextRequired
- Date
- Tags
- Traits
Action
Write
- Template TypeRequired
Action
Write
- Customer
- Organization
- NameRequired
- Assigned Teammate
- Category
- Description
- Due Date
- Tags
- Traits
Action
Write
- CustomerRequired
- Traits
Action
Write
- OrganizationRequired
- Traits
Action
Write
- UserRequired
- Traits
Action
Write
- Custom ObjectRequired
- Search FieldRequired
Action
Search
- Search FieldRequired
Action
Search
- Search FieldRequired
Action
Search
- EmailRequired
Action
Search
- Search FieldRequired
- Customer
- Organization
- Teammate
- Category
- Subject
- TextRequired
- Date
- Tags
- Traits
Action
Search or write

About AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

Related categories

Forms & Surveys

Similar apps

About Vitally

Vitally is a customer success platform for high-growth B2B SaaS teams.

Learn more

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

AskNicely + Vitally

Create an NPS response in Vitally from new responses in AskNicely

New Response

Add Survey Participant

Name

Delay Minutes

Segment

List Project Templates

List Custom Objects

Custom Object Instance Updated

Indicator Instance No Longer Active

Indicator

NPS Response Created

List Project Templates

List Projects

Project Status Changed

Customer Exited Segment

Segment

Task Completed

Create Message

Teammate

Subject

Timestamp

ID

URL

Conversation ID

Conversation URL

Create NPS Response

Score

Feedback

Response ID

Add Customer to Segment

Create Track

Message ID

Properties

Update a Custom Object Instance Traits

Update Project Status

Find a Customer

Find an Event

Find a Organization

Find a User

Find or Create Custom Object Instance

Customer

Organization

Owner (Teammate)

Created By (Teammate)

External ID

Find or Create Task

Customer

Organization

Assigned Teammate

Category

Description

Due Date

Tags

Traits

Add Person

Name

Segment

Customer Created

List Custom Object Instances

Custom Object Instance Created

New Active Indicator at Customer

Playbook

Note Created

Organization Created

Project Created

List Project Statuses

Customer Entered Segment

Segment

Task Created

Create a Custom Object Instance

Customer

Organization

Owner (Teammate)

Created By (Teammate)

External ID

Create Note

Customer

Organization