Attentive + Chargebee

Send text messages in Attentive for new payment failures in Chargebee

Keeping your subscribers informed about their subscription status is crucial. Make it easier to keep subscribers up-to-date, faster with this integration, which automatically sends text messages via Attentive as soon as payment failures occur in Chargebee.

When this happens...
Payment Failure
Triggers when a payment fails.
TriggerInstant
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ActionWrite

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Supported triggers and actions

Card Expiration
Triggers when a credit card expires.
Trigger
Instant
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New Customer
Triggers when a customer is created.
Trigger
Instant
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Payment Failure
Triggers when a payment fails.
Trigger
Instant
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Payment Method Updates
Triggers when a payment method is updated.
Trigger
Instant
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Subscription Activation
Triggers when a subscription is changed from Trial to Active state.
Trigger
Instant
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Subscription Cancellation
Triggers when a subscription is cancelled.
Trigger
Instant
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New Subscription
Triggers when a subscription is created.
Trigger
Instant
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Subscription Reactivation
Triggers when a subscription is moved from Cancelled state to Active/In Trial/Non Renewing/Future state.
Trigger
Instant
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Change Next Billing Date
Updates next billing date of a subscription.
Action
Write
Create Subscription
Creates a new subscription. If you are on Catalog 1.0 of Chargebee, this action allows you to create a subscription and a customer in a single step. If you are on Catalog 2.0 of Chargebee, this action allows you to create a subscription for an existing customer
Action
Write
Record Offline Payment for an Invoice
Records an offline payment for unpaid invoices.
Action
Write
Update Customer
Updates customer details in Chargebee.
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Subscription IdRequired
Action
Search
- Customer IdRequired
- When a customer has multiple subscriptionsRequired
Action
Search
Email Message Link Clicked
This event occurs when an email message link is clicked.
Trigger
Instant
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Email Sent
This event occurs when an email message is sent.
Trigger
Instant
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Email Unsubscribed
This event occurs when a user opts out of an email subscription.
Trigger
Instant
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SMS Sent
This event occurs when an SMS message is sent.
Trigger
Instant
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SMS Unsubscribed
This event occurs when a user opts out of an SMS subscription.
Trigger
Instant
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- Phone
- Email
- PropertiesRequired
Action
Write
- Subject Email
- Subject Phone
- Request Message
Action
Write
- Upload IDRequired
Action
Write
- Phone
- Email
- Creative IDRequired
Action
Write
- Phone
- Email
- Product Name
- Product IDRequired
- Product Variant IDRequired
- Product Image URL
- Product URL
- PriceRequired
- Currency
- Quantity
- Occurred At
Action
Write
- Phone
- Email
Action
Search

Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Trigger
Instant
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New Invoice
Triggers when a new invoice is generated(with line item support).
Trigger
Instant
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New Payment Method
Triggers when a payment method is added.
Trigger
Instant
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New Payment
Triggers when a payment is collected successfully.
Trigger
Instant
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Subscription Cancellation Scheduled
Triggers when a subscription is scheduled for cancellation.
Trigger
Instant
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Subscription Details Updates
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
Trigger
Instant
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Subscription Pause
Triggers when a subscription is paused.
Trigger
Instant
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Subscription Resumption
Triggers when a paused subscription is resumed.
Trigger
Instant
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Create Customer
Creates a new customer in Chargebee.
Action
Write
Pause Subscription
Pauses a subscription in Chargebee.
Action
Write
Resume Subscription
Resumes a paused subscription in Chargebee.
Action
Write
Update Subscription
Updates a subscription in Chargebee.
Action
Write
- Customer Id
- Email
- Company
Action
Search
- Subscription IdRequired
- When a subscription has multiple invoicesRequired
Action
Search
Custom Attribute Set
This event occurs when a custom attribute is set.
Trigger
Instant
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Email Opened
This event occurs when an email message is opened.
Trigger
Instant
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Email Subscribed
This event occurs when a user opts in to an email subscription.
Trigger
Instant
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SMS Message Link Clicked
This event occurs when an SMS message link is clicked.
Trigger
Instant
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SMS Subscribed
This event occurs when a user opts in to an SMS subscription.
Trigger
Instant
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- Phone
- Email
- Product Name
- Product IDRequired
- Product Variant IDRequired
- Product Image URL
- Product URL
- PriceRequired
- Currency
- Quantity
- Occurred At
Action
Write
- Phone
- Email
- Event TypeRequired
- Properties
- External Event ID
- Occurred At
Action
Write
- Phone
- Email
Action
Write
View Recent Catalog Uploads
Make a call to this endpoint to list recent catalog uploads with their statuses to gain visibility into the ingestion workflow in order of creation. See the POST of this endpoint for details.
Action
Write
- Phone
- Email
- Message TypeRequired
- Marketing ChannelRequired
Action
Write
- Phone
- Email
- Product Name
- Product IDRequired
- Product Variant IDRequired
- Product Image URL
- Product URL
- PriceRequired
- Currency
- Quantity
- Occurred At
Action
Write

About Attentive

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way.

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