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Quickly connect Autotask to TOPdesk with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Autotask with TOPdesk - no code necessary. See how you can get setup in minutes.
Select a trigger from Autotask
Setup an action from TOPdesk
That’s it! You just connected Autotask to TOPdesk
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Frequently Asked Questions about Autotask + TOPdesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Autotask and TOPdesk
How do I integrate Autotask with TOPdesk?
You can integrate Autotask with TOPdesk using our platform by setting up triggers and actions. Start by creating a zap that connects the two applications and select a trigger event from Autotask, such as 'New Ticket Created', then choose an action in TOPdesk, like 'Create New Incident'. Follow our step-by-step guide in the zap editor for detailed instructions.
What are the trigger options available for Autotask when integrating with TOPdesk?
When integrating Autotask with TOPdesk, you have various trigger options like 'New Ticket Created', 'Updated Ticket', or 'New Company Added'. These triggers can be used to initiate actions within TOPdesk.
Can I create incidents in TOPdesk automatically based on changes in Autotask?
Yes, by selecting appropriate triggers in Autotask such as 'Updated Ticket' or 'New Task', you can set up actions in TOPdesk like 'Create New Incident' automatically.
Is it possible to update existing records in TOPdesk based on changes from Autotask?
Our integration allows you to update records in TOPdesk when there are corresponding updates in Autotask. For example, an updated ticket status in Autotask can trigger an update action for an incident's status or details in TOPdesk.
Are there any pre-built templates for integrating Autotask with TOPdesk?
We offer several pre-built templates that help you get started with basic integrations between Autotask and TOPdesk. You can find these templates in our zap gallery where you simply fill them out according to your needs.
How do we handle error messages when syncing data between Autotask and TOPdesk?
In case of errors during data sync between these applications, our platform provides error notifications and logs which you can review. This ensures any integration issues are efficiently addressed.
Can custom fields be mapped during the integration of Autotask with TOPdesk?
Yes, custom field mapping is supported. During the setup of your zap, you'll have the option to map custom fields from Autotask to corresponding fields in a new or existing record within TOPdesk.
Connect Autotask and TOPdesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
