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Frequently Asked Questions about Azure DevOps + Jira Software Cloud integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Azure DevOps and Jira Software Cloud
Can I automatically create a Jira issue when a new work item is created in Azure DevOps?
Yes, by setting up the integration, you can trigger the automatic creation of a Jira issue whenever a new work item is created in Azure DevOps. This helps maintain synchronization between development tasks in Azure DevOps and project tracking in Jira.
Is it possible to update an Azure DevOps work item when a Jira issue status changes?
Absolutely, our integration allows you to define triggers such as a change in Jira issue status, which can prompt updates to corresponding Azure DevOps work items. This ensures that both platforms reflect the most current status of any task or bug.
How do we ensure comments added in Azure DevOps reflect in Jira issues and vice versa?
By configuring triggers for comment additions in both Azure DevOps and Jira, our integration supports bilateral comment synchronization. This ensures open communication channels across both platforms without manual copy-pasting.
Can we sync labels or tags between Jira and Azure DevOps?
Yes, you can choose to sync labels or tags between the two systems. Defining specific triggers for label changes allows for seamless transfer of categorical data across both applications.
Is there a way to handle attachments between integrated systems?
While comments and status updates can be easily synchronized, handling attachments requires setting up dedicated triggers due to file size and storage differences. We recommend verifying your storage integration capabilities first.
Do I need special permissions to set up this integration between Azure DevOps and Jira?
Typically, administrative permissions are required on both platforms to authorize integrations and set necessary triggers for actions like data access or alteration within workflows.
Are there any limitations on data fields that can be synchronized using this integration?
There might be limitations based on field types available for syncing due to platform restrictions. It's best to review if custom fields require additional mapping setups during initial configuration.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.