Integrate Azure DevOps with Zoho Desk to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Azure DevOps with Zoho Desk - no code necessary. See how you can get setup in minutes.

Select a trigger from Azure DevOps

A trigger is an event that starts your Zap and runs the workflow. For example, with Azure DevOps, a trigger could be "Completed Build."

A trigger is the event that kicks off your automated workflow.

Setup an action from Zoho Desk

An action is what takes place after the automation is triggered. For example, with Zoho Desk, the action could be "Add Attachment."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Azure DevOps to Zoho Desk

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Triggers and actions are the main components of every automated workflow.

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Set up your first integration

Quickly connect Azure DevOps to Zoho Desk with a Zapier template.

Our most popular template

Create Azure DevOps work items for new Zoho Desk tickets to streamline task management
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Zoho Desk + Azure DevOps
Create new Azure DevOps work items for each updated status change in Zoho Desk
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Zoho Desk + Azure DevOps

Create Azure DevOps work items for new Zoho Desk tickets to streamline task management

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Zoho Desk + Azure DevOps

Create new Azure DevOps work items for each updated status change in Zoho Desk

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Zoho Desk + Azure DevOps

Make work flow with AI

Level up your Azure DevOps to Zoho Desk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Azure DevOps + Zoho Desk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Azure DevOps and Zoho Desk

How can I integrate Azure DevOps with Zoho Desk?

To integrate Azure DevOps with Zoho Desk, you need to use our integration platform, where you can set up workflows that trigger specific actions in Azure DevOps when certain events occur in Zoho Desk, such as creating a new ticket or updating an existing one.

What triggers are available for Zoho Desk in the integration with Azure DevOps?

In our integration setup, you can select various triggers from Zoho Desk such as 'New Ticket', 'Updated Ticket', or 'Ticket Status Changed'. These triggers will initiate corresponding actions in Azure DevOps.

Can I create work items in Azure DevOps from Zoho Desk tickets?

Yes, you can automatically create work items in Azure DevOps whenever a new ticket is generated or updated in Zoho Desk by setting up the appropriate trigger-action pair.

Are there any limitations in the types of data that can be transferred between Azure DevOps and Zoho Desk?

Typically, essential data fields like ticket details, comments, and priority levels can be transferred. However, some custom fields may require additional configuration to map properly between the systems.

What happens if an action fails during the integration process?

If an action fails during execution, we provide detailed logs and error messages to help diagnose what went wrong. You may also configure retry attempts or notifications for when errors occur.

Is it possible to update existing work items in Azure DevOps through this integration?

Yes, our integration allows updates to existing work items based on changes made to tickets within Zoho Desk. For instance, adjusting the ticket status or adding comments can update corresponding work items.

How often does the synchronization occur between Azure DevOps and Zoho Desk?

The synchronization frequency is typically configurable according to your needs ranging from real-time updates for critical items to scheduled intervals like every 15 or 30 minutes for less urgent tasks.

Connect Azure DevOps and Zoho Desk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Connect Azure DevOps and Zoho Desk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Build Definition
  Required
- Build Status
- Project
  Required
Trigger
Instant
Try It
- Project
  Required
- Repository
  Required
- Branch
Trigger
Instant
Try It
- Project
  Required
- Area Path
- Work Item Type
Trigger
Instant
Try It
- Project
  Required
- Build Definition
  Required
Action
Write
- Project
  Required
- Type
  Required
- Work Item
  Required
- Do you want to supress notifications for this update?
Action
Write

- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Project
  Required
- Team
  Required
- Would you like to setup the query here or use an existing query?
  Required
- Project
  Required
- Type
  Required
- Title
  Required
- Area Path
- Iteration
- Assigned To
- Description
Action
Search or write

- Select Organization
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
- Direction
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Ticket ID
  Required
- File
  Required
- Public
Action
Write
- Select Organization
  Required
- Account Name
  Required
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- Select Organization
  Required
- Department
  Required
- Contact
  Required
- Subject
  Required
- Email
- Phone
- Description
- Category
- Sub Category
- Status
  Required
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Select Organization
  Required
- Department
  Required
- Ticket
  Required
- Contact
  Required
- Subject
  Required
- Email
- Phone
- Description
- Category
- Sub Category
- Status
  Required
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Select Organization
  Required
- Select Department
  Required
- Ticket Number
  Required
Action
Search
- Select Organization
  Required
- Email
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street
- City
- State
- Country
- Zip Code
Action
Search or write

- Project
  Required
- Path
  Required
Trigger
Instant
Try It
- Project
  Required
- Area Path
- Work Item Type
- Contains String
  Required
Trigger
Instant
Try It
- Project
  Required
- Area Path
- Work Item Type
- Changed Field
Trigger
Instant
Try It
- Project
  Required
- Type
  Required
- Title
  Required
- Area Path
- Iteration
- Assigned To
- Description
Action
Write
- Project
  Required
- Work Item Number
  Required
- Link
  Required
- Comment
Action
Write
- Project
  Required
- Team
  Required
- Would you like to setup the query here or use an existing query?
  Required
Action
Search
- Select Organization
  Required
Trigger
Instant
Try It
- Select Organization
  Required
Trigger
Instant
Try It
- Select Organization
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
- Status
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
Trigger
Instant
Try It
- Select Organization
  Required
- Select Department
  Required
- Select Ticket
  Required
- Message
  Required
- Public
Action
Write
- Select Organization
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street
- City
- State
- Country
- Zip Code
Action
Write
- Select Organization
  Required
- Select Department
  Required
- Select Ticket
  Required
- From Address (E-Mail)
  Required
- To Address (E-Mail)
  Required
- Content Type
  Required
- Message
  Required
- Is Forward
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Select Organization
  Required
- Email
Action
Search

Learn how to automate Azure DevOps on the Zapier blog

Learn how to automate Zoho Desk on the Zapier blog

About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Learn more

Related categories

Integrate Azure DevOps with Zoho Desk to automate your work

How Zapier works

Select a trigger from Azure DevOps

Setup an action from Zoho Desk

That’s it! You just connected Azure DevOps to Zoho Desk

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Set up your first integration

Create Azure DevOps work items for new Zoho Desk tickets to streamline task management

Create new Azure DevOps work items for each updated status change in Zoho Desk

Create Azure DevOps work items for new Zoho Desk tickets to streamline task management

Create new Azure DevOps work items for each updated status change in Zoho Desk

Make work flow with AI

Frequently Asked Questions about Azure DevOps + Zoho Desk integrations

Connect Azure DevOps and Zoho Desk to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Connect Azure DevOps and Zoho Desk to unlock the power of automation

Supported triggers and actions

Learn how to automate Azure DevOps on the Zapier blog

Learn how to automate Zoho Desk on the Zapier blog

Connect Azure DevOps to Zoho Desk on the world's largest no-code automation platform