B1G1 + Zendesk

Add Giving Stories to Cart in B1G1 for new Zendesk tickets

Every solved ticket represents a happy customer, and that deserves a celebration. This automation adds a Giving Story to your cart for every Zendesk ticket added to a view of your choice (such as Recently solved tickets). It’s a great way to connect with your customers and to motivate your support team.

Every solved ticket represents a happy customer, and that deserves a celebration. This automation adds a Giving Story to your cart for every Zendesk ticket added to a view of your choice (such as Recently solved tickets). It’s a great way to connect with your customers and to motivate your support team.

  1. When this happens...
    ZendeskZendesk
    New View

    Triggers when a new view is created.

    TriggerScheduled
  2. automatically do this!
    B1G1B1G1
    Add Recurring Impact to Cart

    Adds Recurring Impacts to your Cart.

    ActionWrite
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Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
b1g1 logo
b1g1 logo

About B1G1

Embed giving into the heart of your business model and activities through B1G1’s giving platform
Learn more

Related categories

  • Fundraising
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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