Basecamp 3 + Help Scout
Create Basecamp 3 campfire messages for new Help Scout conversations
Stay on top of your customer support by sending Basecamp 3 messages as soon as a new conversation is created in Help Scout. With this workflow, every time a conversation is created in Help Scout, a new Campfire message will be posted in a specific Basecamp 3 chat. Keep your team informed and streamline your customer support process with this easy-to-set-up automation.
Stay on top of your customer support by sending Basecamp 3 messages as soon as a new conversation is created in Help Scout. With this workflow, every time a conversation is created in Help Scout, a new Campfire message will be posted in a specific Basecamp 3 chat. Keep your team informed and streamline your customer support process with this easy-to-set-up automation.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create Campfire Message
Creates a Campfire message.
- Free forever for core features
- 14 day trial for premium features & apps
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
