Basecamp 3 + Help Scout
Update Basecamp 3 to-dos when Help Scout tags are updated
Maintain organization in your project management by tracking changes in your customer service interactions. With this workflow, as soon as any tag updates occur in Help Scout, a corresponding task gets created in your Basecamp 3 to-do list instantly. This seamless integration provides a straightforward solution to keep all your customer service tasks at the forefront, enhancing efficiency and productivity.
Maintain organization in your project management by tracking changes in your customer service interactions. With this workflow, as soon as any tag updates occur in Help Scout, a corresponding task gets created in your Basecamp 3 to-do list instantly. This seamless integration provides a straightforward solution to keep all your customer service tasks at the forefront, enhancing efficiency and productivity.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Create To-Do
Triggers when a new to-do is created in a to-do list.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
