BenchmarkONE + LiveChat
Create or update BenchmarkONE contacts when new LiveChat chats occur
Effortlessly keep your BenchmarkONE contacts up-to-date with this seamless workflow. Whenever a new chat occurs in LiveChat, a contact will be created or updated in BenchmarkONE, ensuring you have the most accurate information at your fingertips. Stay organized and improve communication with your contacts using this streamlined process.
Effortlessly keep your BenchmarkONE contacts up-to-date with this seamless workflow. Whenever a new chat occurs in LiveChat, a contact will be created or updated in BenchmarkONE, ensuring you have the most accurate information at your fingertips. Stay organized and improve communication with your contacts using this streamlined process.
- When this happens...New Chat
Triggers when the chat is started.
- automatically do this!Create/Update Contact
Creates a new contact or updates an existing contact.
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Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItNew Chat
Triggers when the chat is started.
Try ItNew Visitor in Queue
Triggers when a visitor enters queue.
Try ItTagRequired
Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Finished Chat
Triggers when the chat is ended.
Try ItNew Ticket
Triggers when the ticket is created.
Try ItWebhook NameRequired
Try ItNote SubjectRequired
Note BodyRequired
Contact's Email AddressRequired
Email TypeRequired
Contact StatusRequired
First Name
Last Name
Created At
Copy To Company
Update Last Contacted Date?
