Create Jira Service Management requests for new or updated Better Stack incidents
Stay on top of incidents with this Better Stack to Jira Service Management workflow. Whenever there's a new or updated incident in Better Stack, a request will be created in Jira Service Management, helping your team respond quickly and efficiently. This automation ensures a seamless flow of information between both platforms, keeping everyone updated on the latest incident status.
Stay on top of incidents with this Better Stack to Jira Service Management workflow. Whenever there's a new or updated incident in Better Stack, a request will be created in Jira Service Management, helping your team respond quickly and efficiently. This automation ensures a seamless flow of information between both platforms, keeping everyone updated on the latest incident status.
- When this happens...New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
- automatically do this!Create Request
Create a new request.
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New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
Try ItIncident IDRequired
Acknowledged by
Short name
Brief SummaryRequired
Description
Requester emailRequired
Escalation policy ID
Alert settings - Call
Alert settings - Text
Alert settings - Email
Alert settings - Push notification
Team alert wait time
Incident IDRequired
On-Call Contact Changed
Triggers when an on-call contact changes.
Try ItIncident IDRequired
ContentRequired
Comment by
Incident IDRequired
Resolved by
Date & Time