Integrate BigCommerce with Salesforce to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate BigCommerce with Salesforce - no code necessary. See how you can get setup in minutes.

Select a trigger from BigCommerce

A trigger is an event that starts your Zap and runs the workflow. For example, with BigCommerce, a trigger could be "Abandoned Cart."
A trigger is the event that kicks off your automated workflow.

Setup an action from Salesforce

An action is what takes place after the automation is triggered. For example, with Salesforce, the action could be "Add Contact to Campaign."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected BigCommerce to Salesforce

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your BigCommerce to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about BigCommerce + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with BigCommerce and Salesforce

Can I integrate BigCommerce with Salesforce to automate data transfer?

Yes, you can integrate BigCommerce with Salesforce using our platform to automate the transfer of data between the two systems. You can set up triggers to capture events like new orders in BigCommerce and automatically create new records in Salesforce.

What kind of triggers are supported for BigCommerce in the integration?

Our integration supports a variety of triggers for BigCommerce, including when a new customer is created, an order is placed, or a product is updated. These triggers prompt actions within Salesforce, such as updating customer records or creating new sales opportunities.

Are there specific actions that this integration can perform in Salesforce?

The integration offers several possible actions in Salesforce such as creating or updating leads, adding contacts to campaigns, and setting tasks for follow-ups based on triggers from BigCommerce events.

How real-time is the data synchronization between BigCommerce and Salesforce?

The data synchronization between BigCommerce and Salesforce through our platform can be set up to occur in near real-time, depending on how you configure your triggers and actions.

Is it possible to customize what information gets transferred from BigCommerce to Salesforce?

Yes, you have control over what information is transferred from BigCommerce to Salesforce. You can choose specific data fields that should trigger actions and be mapped accordingly into your Salesforce environment.

Can I track abandoned carts from BigCommerce in my Salesforce?

Indeed. By setting up an appropriate trigger for abandoned cart events in our system, you can automatically create follow-up tasks or alerts within Salesforce to engage with those customers effectively.

Do I need technical expertise to integrate BigCommerce with Salesforce through your platform?

While some basic understanding of both systems helps, our integration platform is designed with user-friendliness in mind. We provide guided setup processes which minimize the need for technical expertise.

Connect BigCommerce and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect BigCommerce and Salesforce to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Filter by Channel ID
    Trigger
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  • BigCommerce triggers, actions, and search
    Customer Created

    Triggers when an new customer is created.

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    • Filter by Channel ID
    • Filter by Status ID
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  • BigCommerce triggers, actions, and search
    Shipment Created

    Triggers when a new shipment is created.

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    • Filter by Channel ID
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  • BigCommerce triggers, actions, and search
    Customer Address Created

    Triggers when a new customer is created.

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    • Filter by Category ID
    Trigger
    Instant
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  • BigCommerce triggers, actions, and search
    Customer Updated

    Triggers when a customer is updated.

    Trigger
    Instant
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Learn how to automate BigCommerce on the Zapier blog

Learn how to automate Salesforce on the Zapier blog

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About BigCommerce
BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.
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