BigCommerce + Zendesk

Create new Zendesk users for every new customer created in BigCommerce

Streamline your customer management process with this efficient workflow between BigCommerce and Zendesk. Whenever a new customer is added on BigCommerce, the workflow immediately generates a new user in Zendesk. This smooth integration enhances your customer service by swiftly incorporating new clients into your support system. Rely on this automation for seamless customer onboarding and experience improved service operations.

When this happens...
Customer Created
Triggers when an new customer is created.
TriggerInstant
automatically do this!
Create User
Triggers when a new user is created.
ActionWrite

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Supported triggers and actions

- Filter by Channel ID
Trigger
Instant
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Customer Created
Triggers when an new customer is created.
Trigger
Instant
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- Filter by Channel ID
- Filter by Status ID
Trigger
Instant
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Shipment Created
Triggers when a new shipment is created.
Trigger
Instant
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Customer Address Updated
Triggers when a customer address is updated.
Trigger
Instant
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Order Status Updated
Triggers when an order status have changed.
Trigger
Instant
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- EmailRequired
- First NameRequired
- Last NameRequired
- Company
- Phone
- Registration IP Address
- Notes
- Tax Exempt Category
- Customer Group ID
- ID
- Force Password Reset
- New Password
- Accepts Product Review Abandoned Cart Emails
- Store Credit Amounts
- Origin Channel ID
- Channel IDs
- Name
- Value
Action
Write

- NameRequired
- TypeRequired
- Sku
- Description
- WeightRequired
- Width
- Depth
- Height
- PriceRequired
- Cost Price
- Retail Price
- Sale Price
- Map Price
- Tax Class Id
- Product Tax Code
- Categories
- Brand Id
- Inventory Level
- Inventory Warning Level
- Inventory Tracking
- Fixed Cost Shipping Price
- Is Free Shipping
- Is Visible
- Is Featured
- Related Products
- Warranty
- Bin Picking Number
- Layout File
- Upc
- Search Keywords
- Availability Description
- Availability
- Gift Wrapping Options Type
- Gift Wrapping Options List
- Sort Order
- Condition
- Is Condition Shown
- Order Quantity Minimum
- Order Quantity Maximum
- Page Title
- Meta Keywords
- Meta Description
- View Count
- Preorder Release Date
- Preorder Message
- Is Preorder Only
- Is Price Hidden
- Price Hidden Label
- Url
- Is Customized
- Open Graph Type
- Open Graph Title
- Open Graph Description
- Open Graph Use Meta Description
- Open Graph Use Product Name
- Open Graph Use Image
- Gtin
- Mpn
- Reviews Rating Sum
- Reviews Count
- Total Sold
- Custom Fields ID
- Custom Fields NameRequired
- Custom Fields ValueRequired
- Bulk Pricing Rules ID
- Bulk Pricing Rules Quantity Min
- Bulk Pricing Rules Quantity Max
- Bulk Pricing Rules Type
- Bulk Pricing Rules Amount
- Images Image File
- Images Is Thumbnail?
- Images Sort order
- Images Description
- Images Image URL
- Images ID
- Images Product ID
- Images URL Zoom
- Images URL Standard
- Images URL thumbnail
- Images URL Tiny
- Images Date modified
- Videos Title
- Videos Description
- Videos Sort order
- Videos Type
- Videos Video ID
- Videos ID
- Videos Product ID
- Videos Length
- Variants Cost Price
- Variants Price
- Variants Sale Price
- Variants Retail Price
- Variants Weight
- Variants Width
- Variants Height
- Variants Depth
- Variants Is free shipping?
- Variants Fixed cost shipping price
- Variants Purchasing disabled
- Variants Purchasing disabled message
- Variants UPC
- Variants Inventory level
- Variants Inventory warning level
- Variants BIN Picking number
- Variants Product ID
- Variants SKU
Action
Write
- Email
- Company
- ID
- Customer Group
Action
Search
- Name
- SKU
- ID
Action
Search
- Name
- Company
- Customer ID
- First NameRequired
- Last NameRequired
- Address 1Required
- Address 2
- CityRequired
- State Or ProvinceRequired
- Postal CodeRequired
- Country CodeRequired
- Phone
- Address Type
- Customer IdRequired
- Id
- Country
- Name
- Value
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Scheduled
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- Organization
Trigger
Scheduled
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New Organization
Triggers when a new organization is created.
Trigger
Scheduled
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- Organization
Trigger
Scheduled
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New View
Triggers when a new view is created.
Trigger
Scheduled
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- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

- Filter by Channel ID
Trigger
Instant
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Customer Address Created
Triggers when a new customer is created.
Trigger
Instant
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- Filter by Category ID
Trigger
Instant
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Customer Updated
Triggers when a customer is updated.
Trigger
Instant
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- Filter by Channel ID
- Filter by Status ID
Trigger
Instant
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- TitleRequired
- Url
- BodyRequired
- Is Published
- Meta Description
- Meta Keywords
- Author
- Thumbnail Path
- Tags
- Published Date
Action
Write
- First NameRequired
- Last NameRequired
- Company
- Address 1Required
- Address 2
- CityRequired
- State Or ProvinceRequired
- Postal CodeRequired
- Country CodeRequired
- Phone
- Address Type
- Customer IdRequired
- Id
- Country
- Name
- Value
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Name
- Company
- Customer ID
Action
Search
- EmailRequired
- Company
- ID
- Customer Group
- First NameRequired
- Last NameRequired
- Phone
- Registration IP Address
- Notes
- Tax Exempt Category
- Customer Group ID
- Force Password Reset
- New Password
- Accepts Product Review Abandoned Cart Emails
- Store Credit Amounts
- Origin Channel ID
- Channel IDs
- Name
- Value
Action
Search or write
- NameRequired
- SKU
- ID
- TypeRequired
- Description
- WeightRequired
- Width
- Depth
- Height
- PriceRequired
- Cost Price
- Retail Price
- Sale Price
- Map Price
- Tax Class Id
- Product Tax Code
- Categories
- Brand Id
- Inventory Level
- Inventory Warning Level
- Inventory Tracking
- Fixed Cost Shipping Price
- Is Free Shipping
- Is Visible
- Is Featured
- Related Products
- Warranty
- Bin Picking Number
- Layout File
- Upc
- Search Keywords
- Availability Description
- Availability
- Gift Wrapping Options Type
- Gift Wrapping Options List
- Sort Order
- Condition
- Is Condition Shown
- Order Quantity Minimum
- Order Quantity Maximum
- Page Title
- Meta Keywords
- Meta Description
- View Count
- Preorder Release Date
- Preorder Message
- Is Preorder Only
- Is Price Hidden
- Price Hidden Label
- Url
- Is Customized
- Open Graph Type
- Open Graph Title
- Open Graph Description
- Open Graph Use Meta Description
- Open Graph Use Product Name
- Open Graph Use Image
- Gtin
- Mpn
- Reviews Rating Sum
- Reviews Count
- Total Sold
- Custom Fields ID
- Custom Fields NameRequired
- Custom Fields ValueRequired
- Bulk Pricing Rules ID
- Bulk Pricing Rules Quantity Min
- Bulk Pricing Rules Quantity Max
- Bulk Pricing Rules Type
- Bulk Pricing Rules Amount
- Images Image File
- Images Is Thumbnail?
- Images Sort order
- Images Description
- Images Image URL
- Images ID
- Images Product ID
- Images URL Zoom
- Images URL Standard
- Images URL thumbnail
- Images URL Tiny
- Images Date modified
- Videos Title
- Videos Description
- Videos Sort order
- Videos Type
- Videos Video ID
- Videos ID
- Videos Product ID
- Videos Length
- Variants Cost Price
- Variants Price
- Variants Sale Price
- Variants Retail Price
- Variants Weight
- Variants Width
- Variants Height
- Variants Depth
- Variants Is free shipping?
- Variants Fixed cost shipping price
- Variants Purchasing disabled
- Variants Purchasing disabled message
- Variants UPC
- Variants Inventory level
- Variants Inventory warning level
- Variants BIN Picking number
- Variants Product ID
- Variants SKU
Action
Search or write
- ViewRequired
Trigger
Scheduled
Try It
- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About BigCommerce

BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.