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Frequently Asked Questions about Bigin by Zoho CRM + Slack integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bigin by Zoho CRM and Slack
Can I set up notifications in Slack for any updates on deals in Bigin?
Yes, you can set up notifications in Slack to trigger whenever there are updates on deals in Bigin. This can be done using specific triggers such as 'Deal Updated' or 'Deal Stage Changed'. Once these triggers are activated, a corresponding action can be configured in Slack to send a notification.
Is it possible to create tasks in Bigin from Slack messages?
Absolutely, you can create tasks in Bigin directly from Slack messages. Use the 'New Message Posted' trigger from Slack and pair it with the 'Create Task' action in Bigin. This setup will automatically add a new task whenever specified messages are posted in Slack channels.
How do I ensure that new contacts added to Bigin appear in a specific Slack channel?
To achieve this, you’ll want to use the 'New Contact Added' trigger in Bigin and then set an action to post a message in your chosen Slack channel. This way, every time a new contact is added, your team is instantly informed via Slack.
Can I automate sending messages to clients via Slack when a deal is closed-won in Bigin?
Yes, we enable automation of client communication through the integration. When a deal is marked as closed-won using the 'Deal Closed-Won' trigger from Bigin, an automated message can be sent to client-specific or internal channels within Slack.
What should I do if my integration between Bigin and Slack stops working?
If your integration unexpectedly stops working, first check the connection status of both applications within our platform. Ensure that all permissions are correctly set and consider re-authenticating both apps if necessary. If issues persist, consult our support team for assistance.
Does this integration allow filtering of which deal updates get pushed to Slack?
Yes, when setting up your triggers like 'Deal Updated', you have options to apply filters so only certain deals meeting specific criteria will push updates into your chosen Slack channels.
Can we limit notifications only for high-priority tasks creation from Bigin into a designated channel on Slack?
Yes, prioritize notifications by utilizing filters during the setup of the trigger-action pair. You can configure it so that only high-priority tasks created under certain conditions appear on selected channels on Slack.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.