Billsby + Help Scout + Filter by Zapier
Generate conversations in HelpScout when subscriptions are cancelled in Billsby
Need to reach out to customers when their subscription is cancelled, but finding it hard to keep track of subscription updates? This template will automatically create a conversation in HelpScout when a subscription is cancelled in Billsby, so you can easily reach out to the customer directly to see why they cancelled.
Need to reach out to customers when their subscription is cancelled, but finding it hard to keep track of subscription updates? This template will automatically create a conversation in HelpScout when a subscription is cancelled in Billsby, so you can easily reach out to the customer directly to see why they cancelled.
- When this happens...Subscription Updated
Triggers when a subscription is updated.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this...Find Customer
Finds the details of a customer when given their Customer ID
- then do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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- 14 day trial for premium features & apps
Customer Created
Triggers when a new customer is created.
Try ItPayment Successful
Triggers when a successful payment is taken.
Try ItSubscription Updated
Triggers when a subscription is updated.
Try ItCurrency codeRequired
AmountRequired
DescriptionRequired
CustomerUniqueIdRequired
Customer Updated
Triggers when customer details are updated.
Try ItSubscription Created
Triggers when a subscription gets created.
Try ItSubscriptionUniqueIdRequired
TagnameRequired
CustomerUniqueIdRequired
First nameRequired
Last NameRequired
Address line 1
Address line 2
EmailRequired
State
City
Country
Postcode
Phone number country
Phone Number Dial Code
Phone number
