Birdeye + MyCase

Create new Birdeye customers from newly added or updated MyCase cases

Effortlessly manage customer data between MyCase and Birdeye with this easy-to-use solution. Once a case is updated or added in MyCase, this process will quickly populate a new customer in Birdeye. This direct link ensures your customer details remain consistent across both platforms, removing the need for manual data transfers. This not only streamlines your customer management process but also enhances efficiency in your day-to-day operations.

Effortlessly manage customer data between MyCase and Birdeye with this easy-to-use solution. Once a case is updated or added in MyCase, this process will quickly populate a new customer in Birdeye. This direct link ensures your customer details remain consistent across both platforms, removing the need for manual data transfers. This not only streamlines your customer management process but also enhances efficiency in your day-to-day operations.

  1. When this happens...
    MyCaseMyCase
    Case Added or Updated

    Triggers when a case has been added/updated.

    TriggerInstant
  2. automatically do this!
    BirdeyeBirdeye
    Create Customer

    Creates a new customer for a specified business.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • NameRequired

    • Case Number

    • Opened Date

    • Case Stage

    • Practice Area

    • Description

    • Sol Date

    • Status

    • Billing Contact

    • People

    • Companies

    • Staff

    Action
    Write
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • Called AtRequired

    • Caller Phone NumberRequired

    • MessageRequired

    • ResolvedRequired

    • Call Type

    • Call ForRequired

    • CallerRequired

    Action
    Write
    • MyCase Case To UpdateRequired

    • Name

    • Case Number

    • Opened Date

    • Case Stage

    • Practice Area

    • Description

    • Sol Date

    • Status

    • Billing Contact

    • People

    • Companies

    • Staff

    Action
    Write
birdeye logo
birdeye logo

About Birdeye

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
Learn moreHelp

Related categories

  • Reviews
mycase logo
mycase logo

About MyCase

MyCase is legal case management software for unparalleled productivity.
Learn moreHelp

Related categories

  • Productivity