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Frequently Asked Questions about Bitrix24 CRM + Manychat integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bitrix24 CRM and Manychat
How do I start integrating Bitrix24 CRM with Manychat?
Firstly, you will need accounts on both platforms. After that, configure a webhook in Manychat to trigger actions in Bitrix24 when certain events occur within Manychat.
What triggers from Manychat can be used to initiate actions in Bitrix24?
You can set up triggers such as new subscriber added, tag assigned, or conversation closed in Manychat to initiate corresponding actions in Bitrix24.
Can I update a contact in Bitrix24 based on actions taken in Manychat?
Yes, you can set up an automation where an action like assigning a tag to a subscriber in Manychat updates the respective contact's information inside Bitrix24 CRM.
Is it possible to create tasks in Bitrix24 from conversations initiated in Manychat?
Absolutely. By utilizing specific conversation triggers from Manychat, tasks can be automatically created within your Bitrix24 account.
Are there any limitations on the data transfer between Manychat and Bitrix24?
While our integration supports many data types, there are some limitations related to custom fields and certain complex data formats between the two platforms.
What kind of customer support does your team provide for this integration?
We offer comprehensive troubleshooting guides and personalized support for issues that might arise during the integration process between these platforms.
How are duplicates managed when importing contacts from Manychat to Bitrix24 CRM?
Our system identifies and merges duplicate contacts based on predefined unique identifiers like email addresses or phone numbers while importing data into Bitrix24.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.