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How Zapier works

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Select a trigger from Bonsai

A trigger is an event that starts your Zap and runs the workflow. For example, with Bonsai, a trigger could be "Contract Signed."
A trigger is the event that kicks off your automated workflow.

Setup an action from FreshBooks

An action is what takes place after the automation is triggered. For example, with FreshBooks, the action could be "Add Payment to Invoice."
An action is the event that your automated workflow performs when triggered.

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Bonsai to FreshBooks integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Connect Bonsai and FreshBooks to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Bonsai triggers, actions, and search
    Contract Signed

    Triggers when a contract is signed by your contact (client or contractor).

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Form Submitted

    Triggers when a new form response is submitted.

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Invoice Viewed

    Triggers when an invoice is viewed by the client.

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Proposal Accepted

    Triggers when a proposal is accepted by the client.

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Contract Viewed

    Triggers when a contract is viewed.

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Invoice Paid

    Triggers when an invoice is paid.

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Event Scheduled

    Triggers when a new event is booked via Scheduling

    Trigger
    Instant
    Try It
  • Bonsai triggers, actions, and search
    Proposal Viewed

    Triggers when a proposal is viewed by the client.

    Trigger
    Instant
    Try It

Learn how to automate Bonsai on the Zapier blog

Learn how to automate FreshBooks on the Zapier blog

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About Bonsai
Bonsai is a business management platform designed to help agencies and professional service companies deliver great client work.
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    About FreshBooks
    FreshBooks is a cloud accounting software designed exclusively for self-employed professionals and their teams. Send invoices, track expenses, manage your time, and collaborate on projects.
    Learn more
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    • Accounting

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