Box + Freshservice

Monitor your company's Box account by getting Freshservice tickets for new files

If you're responsible for your company's Box account, you want to stay on top of the new files added. This Zapier automation gives you just that, including control of which folder to keep an eye on, and puts the alerts right inside your Freshservice account.

If you're responsible for your company's Box account, you want to stay on top of the new files added. This Zapier automation gives you just that, including control of which folder to keep an eye on, and puts the alerts right inside your Freshservice account.

  1. When this happens...
    BoxBox
    New File

    Triggers when you add a new file to a folder.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Box triggers, actions, and search

    Event

    Triggers when a new event is performed (this is the activity stream).

    Trigger
    Scheduled
    Try It
    • Folder

    Trigger
    Scheduled
    Try It
    • EmailRequired

    • FolderRequired

    • RoleRequired

    Action
    Write
    • FolderRequired

    • FileRequired

    • Name

    • Share this file?

    Action
    Write
box logo
box logo

About Box

Box lets you keep all your businesses files in one place for simple online collaboration.

Related categories

  • File Management & Storage

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freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring